Safford Chrysler Jeep Dodge of Fredericksburg

I came to the dealer to 'just see' the new 200 convertible and fell in love! My first visit I came on a Sunday because I wanted to 'look' privately, form an opinion based on what I saw and what I convertible and fell in love! My first visit I came on a Sunday because I wanted to 'look' privately, form an opinion based on what I saw and what I had researched online. To me the decision was simple a classy, but fun convertible. My family was a harder sell. They appreciated that I wanted to go 'top-less' but my four teenagers in-visioned that as a Jeep Wrangler not a sedan. I went back to the dealer with my husband (just to drop his SRT Charger off for service) and pulled him to the 200 to take a look. At 8:15 in the morning Ben was already at work and was fabulous. He walked us through the car thoroughly answered our questions then politely asked if we would like to take it for a ride. No pressure, no tagging along. Just filled out the appropriate paperwork and sent us on our way. We both really enjoyed the drive but wanted to satisfy family needs as well. We explained our dilemma to Ben (200 vs Wrangler) and he acknowledged what a big decision we had to make and how the vehicles were polar opposites. NO PRESSURE, he told us to think it over, talk to the family and maybe bring a couple of the kids by when it was convenient so that we could all sit, ride and play in all the vehicles we were considering. So I did. Brought my 14 and 16 year old children, they ran to the Wranglers! Then joined me at the 200 and pretended to like it. we took it home so the rest of the family could see it and I drove them around the neighborhood so that they could get a feel for the comfort and luxury. They were very sweet and said 'it's perfect for you. Can we test drive a Jeep now?' long story short... Ben walked us through 4 vehicles that day. Tops up and down, tags on and off... I was very close to selecting the Wrangler Unlimited, it was fun and rugged and the kids loved it. I went back to the dealer alone to have Ben work the numbers. He was with another client so I told him to take his time and I would 'play' with the Jeep a little longer. I decided to put the top up to test my memory of what Ben had just taught me an hour earlier. I couldn't do it. It was too tall and the top was too heavy for me to operate it alone. When Ben joined me a few minutes later I asked him to work the numbers on the 200. One finger does it all! I went home to finish preparing for a dinner party I had planned. The next morning I got a call from Ben 'so, how was your dinner party?' Personal touches and considerations were abundant! I love this guy! At that time we were close on the numbers but not there yet. He went to his managers to negotiate on our behalf and an hour or so later called back and said 'congratulations! Come get your new car!' he got us where we needed to be... and the love story of me and my 200 has just begun! Thanks Ben!!!!! More

I was so impressed with Safford Dodge. As an international customer I gave a verbal commitment to taking a couple of vehicles offered to me by the dealership. Unfortunately a last minute change international customer I gave a verbal commitment to taking a couple of vehicles offered to me by the dealership. Unfortunately a last minute change of circumstances prevented me from taking my committment forward. Whilst I felt terrible (The dealership having expended so much time with my family) I was not made to feel unduly uncomfortable when I ultimately had to step back from the agreed deal. This reflects very well indeed upon those at the dealership but particularly upon Ben Clark who had given up the time. I'd make a point in dealing with Safford Dodge/Chrysler in the future. Thank You. More

I had such a great experience with Safford Jeep purchasing a Wrangler in December 2010 - I bought another one in August 2011. The best thing I can say is they work fast, are professional, and deli purchasing a Wrangler in December 2010 - I bought another one in August 2011. The best thing I can say is they work fast, are professional, and delivered my vehicles (to my home)on very short notice - same day. Troy was fantastic in getting all the paperwork done in such a short time and was always available for questions. I have Jeep dealerships closer to my home but choose to use Safford instead. Troy should get a raise for pulling off getting my Jeep delivered the same day! v/r John More

Went for a specific vehicle, I have had credit issues, was upfront with the staff, they played no games and worked hard to find me a great deal. Found me an interest rate much lower than I expected. Will was upfront with the staff, they played no games and worked hard to find me a great deal. Found me an interest rate much lower than I expected. Will buy my next vehicle from them and recommend them to my friends. More

After a long search for a new Jeep we found this dealer. They had a great inventory and the prices were really reasonable. The staff and sales people were very helpful and knowledgable. The finance part was They had a great inventory and the prices were really reasonable. The staff and sales people were very helpful and knowledgable. The finance part was very easy and clearly explained. Great dealership and I would reccomend them to all my friends and family. More

We purchased a new Jeep Patriott at Safford, and were very pleased with the excellent service we received. The sales representative was very knowledgeable and addressed all of our questions. He showed very pleased with the excellent service we received. The sales representative was very knowledgeable and addressed all of our questions. He showed us several vehicles and allowed us plenty of time to test and compare them without any pressure. He and his manager were able to negotiate a good price for the car we selected and gave us a very fair trade-in value for our old car. We also had a positive experience with the customer service and financing representave, who gave us a very competitive interest rate and handled the sale efficiently. We have had our new Jeep for a few days now and are very satisfied with it. We will return to Safford for our next car purchase. More

Well I would like to say that I was very angry and disappointed with the service that I had received back in early July 2011. I unfortunantly ran into Larry who was the sales rep. He had a very bad at disappointed with the service that I had received back in early July 2011. I unfortunantly ran into Larry who was the sales rep. He had a very bad attitude that really needs some adjusting and amongst everything else he kept giving me the runaround about what kind of vehicle he could put me in which i found to be a bunch of BS. He only brought out 2 used vehicles an 08 toyota camry and an 07 jeep liberty both with outrageous miles and for the price he was asking for them, was the same price i could have gotten for a brand new vehicle. He then tried to tell me that thats all the banks would finace which was bogus. No bank is going to finance anyone for a used vehicle over a certaina mount of miles and they want the car to last the just as long as the loan....I didnt get to experience a caring rep,maybe my experience would have been alot better, but Larry really needs to get replaced. And to top things off I ended up going about an hour down route 1 north and walked with a Brand New 2011 Kia Forte EX one week later!!!! More

"" my wife purchased a 2006 jeep from Safford about a year ago. we asked and asked for a carfax and never received one. due to purchasing this vehicle close to closing they to us they would have about a year ago. we asked and asked for a carfax and never received one. due to purchasing this vehicle close to closing they to us they would have it the next day. well we went to trade the vehicle in 3 weeks ago and were shown the car fax on this jeep, it had been in a accident leaving... ...damage to the front and rear end. we were told this was a certified vehicle we were lied to. Due to that we could only offered 7,000.00 less than what was owed on the jeep. to top things of we had the jeep in their shop 2 times for the transmition and had to pay a 150.00 deductable that we were not told about. then on top of that they said it was nothing wrong with it. come to find out the transmition was shoot, it would not even rev past 4000 rpm in neutral always though a vehicle should red line when it was floored. when all this was brought to the attention of the general managers attention he basically called us liars. he said everyone how buys from them gets a copy of the car fax and also they keep a copy that has been sign by the customer on file to show they gave the customer one. so he looked for it and lo and behold he could not find a copy. so tell me how's lie'n, cheating, and stealing from the Fredericksburg patrons. on top of it all they say there is nothing they can do about it. WE'LL SEE ABOUT THAT. more then welcome to contact me back on this situation. More