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Safford Chrysler Jeep Dodge of Fredericksburg

Fredericksburg, VA

4.6
1,008 Reviews

10671 Patriot Hwy

Fredericksburg, VA

22408

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Showing 1,008 reviews

December 10, 2022

Safford Jeep in Fredericksburg is awesome. I compare it to other dealerships and Safford’s attention to the customer and to the smallest details is amazing. I appreciate the customer service More

by PB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy, Service Department
Jan 06, 2023 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We are so happy to hear that! Please let us know if there is ever anything else that we can assist you with in the future!

December 09, 2022

I had inquired about a truck they had for sale but they wouldn't give me kelly blue value for my trade in. Instead they said to sell it to carmax, then buy their truck. Two days later a closer dealership g More

by Dynamictrainingsolutions.dts
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jamar
Jan 06, 2023 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We are very sorry to hear about this. Your feedback is very important to us and has been given to our management team to review for improvements to our process to better assist our clients.

December 08, 2022

I have been taking both my Jeep Wrangler and Cherokee to Safford for service for years. I took my Wrangler in for normal maintenance, and as always the service was excellent. Josh in Service usually hand More

by dt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hilbert
Jan 06, 2023 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for the great feedback! If there is ever anything else that we can assist you with, please let us know.

December 01, 2022

I was provided amazing customer service, by Jamal. I never felt pressured, and I feel he got me the best deal for the jeep I wanted. I would highly recommend anyone I know, to come give Jamal a visit More

by Shawn pfohl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal
Dec 07, 2022 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Hi Shawn! Thanks for taking the time to share your feedback with us. Your recommendation is truly appreciated. If there is anything that we can assist you with in the future, please always feel free to let us know. Thanks again and congratulations!

Dec 09, 2022 -

Shawn pfohl responded

Just a quick question. There was a small Crack on windshield. Do you know it it was repaired?

November 23, 2022

I appreciate the work the service department do too keep my Jeep in good running condition. They keep me up all updates needed. Too include the flushing,changing of my brakes, rotators, and calipers. Flushi More

by felixball58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Brown, Martha Lewis, Anthony Carter, and Brett Parker.
Dec 07, 2022 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you for taking the time to share your feedback with us, we really appreciate it. If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

November 22, 2022

Very courteous service. Checked all points of the Jeep. State Inspecton was included. Very pleased with the service. More

by Ta
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott.
Dec 07, 2022 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're happy to hear that, thank you!

November 17, 2022

I’m able to schedule my service when it’s convenient for me and the staff always makes me feel like I’m the only customer there that day! Josh is always amazing at explaining what I need and what my options More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 21, 2022 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We are happy to hear that, Maria! Thank and see you next time!

November 08, 2022

We want to say that from the sales end (Eileen in Dodge used vehicle division) and the service end (Joe in RAM service) of this business we couldn't be happier. Both the purchase and service of our vehicle More

by brianainley1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eileen, Joe
Nov 21, 2022 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We are absolutely delighted to hear that, thank you!

September 30, 2022

Josh was very helpful and the video inspection of my vehicle was great to see. More

by Kraig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 04, 2022 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you!

September 29, 2022

Exceptional care taken to inform me of repairs needed, fair pricing and very convenient service hours. Only dealership and technician I will permit to work on our vehicle, trust is enduring and reinf More

by tdcoyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Paul
Oct 04, 2022 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We are thrilled to hear that, thank you! See you next time :)