Safford Hyundai Leesburg

I made an appt for what I believe is warranty work and an oil change. My Santa Fe is sputtering randomly and the turn signal is not working properly. I was told that I would have to leave it for a few days oil change. My Santa Fe is sputtering randomly and the turn signal is not working properly. I was told that I would have to leave it for a few days (I told them I could only give them 3 days with it) because they would have to experience the sputtering in order to diagnose the issue. Ok...I get it. First problem....they did not even open my vehicle for over a day after they had it. With Bluelink I can tell when someone unlocks the vehicle. They did not move the car until I called for a status. They told me that they haven't been able to recreate the sputtering. Well of course not....you would have to drive it to do that! When I picked it up after they had it for 3 full days I was told they couldn't find the sputtering issue and the turn signal was working as expected. They were so kind as to send a video of the turn signal working....except that it was the hazard light that they had on! Seriously? Saffords technicians don't even know the difference between a turn signal and hazard light? So I paid for a rental car (never any loaner cars anymore) for 3 days for an oil change!!! Convenience be damned! I will find another dealership and hope they are not as incompetent as this one. Oh...I almost forgot that they had the nerve to tell me that I needed brake pads and rotors and they would happily do that for $1300. No thanks! My trustworthy local mechanic says I just need pads. More

I had an excellent experience working with Joshua, the finance agent, and Mike, the sales representative, when purchasing my car. From start to finish, they provided outstanding service and truly left a l finance agent, and Mike, the sales representative, when purchasing my car. From start to finish, they provided outstanding service and truly left a lasting impression on me. Both Joshua and Mike were genuine, patient, and took the time to make sure I understood every step of the process. They never rushed me, answered all my questions honestly, and worked hard to help me get a great deal that fit my needs. Their professionalism and customer-first attitude made the entire experience smooth and stress-free. I highly recommend asking for Joshua and Mike if you’re in the market for a vehicle — they went above and beyond. More

Jacob the sales ma was the reason I returned to buy my car from Thai dealership. He is a professional salesman and courteous and kind car from Thai dealership. He is a professional salesman and courteous and kind More

Each person I interacted with was professional and courteous. Purchasing process was efficient and effortless. courteous. Purchasing process was efficient and effortless. More

It was very good experience seems like everyone knows what they are doing I’m really very impressed and satisfied thank you all at Safford Hyundai Leesburg what they are doing I’m really very impressed and satisfied thank you all at Safford Hyundai Leesburg More

It was truly a great experience, although I was in a tough situation with my car. Zach reassured me and kept in constant communication. I really appreciate all the hard work and support I received from tough situation with my car. Zach reassured me and kept in constant communication. I really appreciate all the hard work and support I received from Hyundai service staff. More

Good service and helped me get my car back same day That's all Thank you That's all Thank you More

Great service overall. Mike did a great job. He seemed honest and sincere throughout the process. Mike did a great job. He seemed honest and sincere throughout the process. More

Warranty repair was completed. Thank you I have nothing else to add to my review, thank you Thank you I have nothing else to add to my review, thank you More

Very professional. Very friendly. Very accommodating. I have dealt with Hyundai for quite some time and I have to say I very much enjoy this dealership. Very friendly. Very accommodating. I have dealt with Hyundai for quite some time and I have to say I very much enjoy this dealership. More