Safford Hyundai Leesburg

Update: After some email exchanges and a phone call with Brown's Hyundai management I have decided to rescore my original review. The Brown's management reached out immediately to get a full understanding o Brown's Hyundai management I have decided to rescore my original review. The Brown's management reached out immediately to get a full understanding of what happened and offered their sincere apology for my bad experience and inconvenience. I understand that some of this has to do with the current state of the economy which is beyond their control but I believe they are taking steps to improve the issues that they can control. Their genuine interest in correcting this shortcoming is the reason I will be returning to Brown's for my next service with high hopes that my experience will be much better. I was in for another oil change (free with a $30k purchase). I called ahead because the last few times I have been in I have waited 2 hrs so I wanted a loaner because I didnt have 2 hrs to spend. Anywhere else I can get one done in 30 min. And this is why we make appointments right? I was told they had no loaner but Carlos guaranteed they would take my car right back and get it done right away. When I got there I was told it would be 1.5 hrs. I informed them that Carlos promised to do it right away. I was told Carlos went home sick. Oh...they took my car right back alright! And I waited 1.5 hours. I have been servicing my vehicles at this dealership since 2002. Time to find a new dealership!! More

Purchasing my first car through Brown’s was simple and quick. Most of my questions were answered before I even asked them and I didn’t feel pressured to decide on the spot. All of the representatives that quick. Most of my questions were answered before I even asked them and I didn’t feel pressured to decide on the spot. All of the representatives that I worked with were friendly and helpful. I would recommend this dealership to all my friends and family. More

My wife and I had the best experience at Browns Leesburg Hyundai we have ever had with any dealership visit before. They are an amazing dealership and will do whatever it takes to keep their customers happy Hyundai we have ever had with any dealership visit before. They are an amazing dealership and will do whatever it takes to keep their customers happy. They are also fair and offered us the best price without us even asking for the new vehicle. More

Service was very friendly, and they worked with me to get the price point I was looking for. The facility was clean, everyone wore masks and had hand sanitizer. the price point I was looking for. The facility was clean, everyone wore masks and had hand sanitizer. More

It was really nice having Amr help me out buying my first car. He was extremely kind and patient with me answering all of my questions. He did not push me into buying just any car and really took the time to car. He was extremely kind and patient with me answering all of my questions. He did not push me into buying just any car and really took the time to understand what I was looking for to better help me out. The car that I had decided on was not at the dealership, they had it transferred from another dealership. I bring that up because Amr helped me locate it and helped transfer the car from the other dealership. Thanks to Amr, my first car buying experience was great and I recommend anyone who is looking for a Hyundai to look for him at Brown's Leesburg Hyundai. More

It was a pleasure working with Amr and the entire Brown’s Leesburg dealership. They made this purchasing process easy and painless! Amr and his team are the best! Leesburg dealership. They made this purchasing process easy and painless! Amr and his team are the best! More

Andy and Eddie took care of me and knew I had my eye on a specific Palisade. They had it transferred from another dealership and let me know while it was en route. I gave Andy my desired monthly payment and specific Palisade. They had it transferred from another dealership and let me know while it was en route. I gave Andy my desired monthly payment and requirements for getting a lease deal done and he had the team run the numbers to make the process as seamless as possible before I even set foot in the store. I got to the dealership in the evening, not thinking I'd be able to get the car that night. From test drive to walking out with the keys in hand, I was in and out in less than 2 hours. The longest part of the process was waiting for my insurance company to setup my coverage and confirm my plan. The team kept the store open for me and even let me leave my car overnight so I could drive my new Palisade home! They were exceptional and a pleasure to work with. More

This was the easiest car buying experience ever! I found the car I wanted online with a very reasonable price, and called and spoke with Amr to set up a test drive. Amr was really easy to talk to and answer the car I wanted online with a very reasonable price, and called and spoke with Amr to set up a test drive. Amr was really easy to talk to and answered all of my questions! Also, I had a trade in and they were able to give me the value I requested without any hassle! Very easy and pleasant experience! I would definitely return to Brown's! More

Sure I will back again to Browns leesburg Hyundai and I will recommend Browns to my family member and friends as they are good customer service. will recommend Browns to my family member and friends as they are good customer service. More

Two and half stars looks like Oscar Morganstern is running this place into the ground. More about the dollar than the customer. They wash the vehicle put it for sale. No inspection no concerns for saf running this place into the ground. More about the dollar than the customer. They wash the vehicle put it for sale. No inspection no concerns for safety. More