Safford Hyundai Leesburg

I have spent 2 months looking for a car for my soon to be son in law. I have been to, big and small dealerships, easily; I have seen 30 car places. Each one was more disappointing then the rest. You know the son in law. I have been to, big and small dealerships, easily; I have seen 30 car places. Each one was more disappointing then the rest. You know the story, no integrity, Pushy salespeople that wouldn’t know how to bring a customer value if it dropped on them, I have to see the boss games, and of course hiding the true cost. I mean we are adults, and we understand they have to make money, so treat us like one. My Son in law and I stepped into Browns of Leesburg and Steve Marzo , one of their sales people came right up to us with a warm welcome. Which must have been difficult since the first thing out of my mouth was “I have been selling for 20 yrs. don’t sell me.” He said, not a problem, how can I help? I am not here to push you, I am here to help.” Moreover, he proceeded to do just that. Solid facts, honesty and he really seemed to enjoy doing his job and being with us. Which as I said wasn’t easy at first because of all the other disappointing salespeople I had met at other dealerships. Those qualities made me want to buy from him and Brown. We found a fantastic car! Stepped into negotiate the price. And, 5 minutes later I was talking directly with their General Sales Manager: Tony Grist. It was over in 15 minutes. We got a great price and no games… imagine that? Then, my son in law, who was a first time buyer needed to get a loan. While we waited, Tony took the time to fully explain credit and the in’s and out’s of how to establish and keep great credit to him. It was dead on and made me start looking around thinking that I was on the TV show Punk’d! I will never forget that. He did it for no other reason than to help a young man. All dealerships need more people like Tony. We had gotten a loan from a bank. However, after speaking with, Jessie Hill; F&I Business Manager and Matt Raymond; Finance Director, We believed they could get us a better loan. There weren’t any games or hidden fees. And I can tell you they honestly believed they could do better and they did! When we sat down to close and do the paperwork they of course had service contracts, extra warranty and so on that they wanted us to buy. And Jessie had the best line. He said, “Their job was to find you the best car and they did. My job is to make sure you are covered in case the unthinkable happens.” Since, my Son in law was a first time buyer; He explained the pros and cons of each with complete honesty. No sugar coating or let’s take advantage of the first time buyer. His attitude was to teach and let us make an informed decision. Since, I already knew the what’s and why’s, of what we wanted to add to the car, I was waiting to see if he would keep the honesty. And he was dead on and truly helpful! Let me close with this. If more places that involved sales of any kind, had more people like them, then sales would be up in this bad economy! If I could give them more than a five star rating, I would! I want to thank them for making my son in laws first experience with buying a car a true joy. I would recommend that anyone who wants a great experience go see them ASAP! In fact, I so believe it, that my parents are going to buy a vehicle from them. I don’t think I can say anything more about them then that! More

Visiting Brown's Leesburg Hyundai was the best decision I made. Everyone was extremely helpful and friendly to work with. I put in a request for a quote and the same day I received a call back to schedule made. Everyone was extremely helpful and friendly to work with. I put in a request for a quote and the same day I received a call back to schedule a time to come in for a test drive. When I arrived I went over my financial situation and what I was trying to accomplish. Gene and Rafi worked with me to get me the car I wanted at the best price. The car buying process that I remember going through, involved about 8 hours of my time. Brown's Leesburg Hyundai gave me a tour of the facility, introduced me to Services Dept., had my paperwork done, car picked up and detailed, all in about 3 hours. This truly has been the best car buying experience I have ever had. I will recommend Brown's Leesburg Hyundai to everyone looking to buy a new or used car. They truly do take care of you and provide 110% customer satisfaction. Thanks to all of you at Brown's Leesburg Hyundai for getting me the car I wanted and for the exceptional customer service! I also want to thank the Finance Manager's for taking the time to work with me on finalizing the car buying process and helping me to get to the right monthly payment. Trish Newberry More

Three months after purchasing my 2011 Hyundai Sonata I Three months after purchasing my 2011 Hyundai Sonata I had the oppurtunity to meet Rachel Pullen, Vice President of new car sales ,Ali Thomas ,Servic Three months after purchasing my 2011 Hyundai Sonata I had the oppurtunity to meet Rachel Pullen, Vice President of new car sales ,Ali Thomas ,Service Director, Jesse Hill ,Sales manager during a visit back to Leesburg Hyundai and was treated even better than the day i purchased my car this is turly a good feeling. More

The sales staff I dealt with at Brown's Leesburg Hyundai, Shawn Aramideh and Jesse Hill, were friendly, helpful, and knowledgable. There was no pressure or stress in the transaction. just welcome follow-up t Shawn Aramideh and Jesse Hill, were friendly, helpful, and knowledgable. There was no pressure or stress in the transaction. just welcome follow-up to questions I had. The first price quote I received from them was very fair; thus the time from initial visit to sale was less than a week. The whole atmosphere was similar to the early days of Saturn, with a strong emphasis on customer satisfaction and building a long-term relationship. More

We recently purchased a 2010 Hyundai Tucson from Brown's Hyundai of Leesburg. The overall experience was outstanding! The Salesman (John Nahra) and his boss (Jesse Hill) were professional, personable, and Hyundai of Leesburg. The overall experience was outstanding! The Salesman (John Nahra) and his boss (Jesse Hill) were professional, personable, and "straight shooters". It was a no-hassle event; the price was fair; and the vehicle is exceptional!! We recommend Brown's Leesburg Hyundai without reservation!! Jim & Fran Perryman of Haymarket Virginia More

I can back to the same Hyundai location, because of the great customer service that was giving to me and my Wife. This time was just as great as the first time. Shawn really did a good job in showing me ab great customer service that was giving to me and my Wife. This time was just as great as the first time. Shawn really did a good job in showing me about the 2011 cars. Tony worked with me about a month on price and finance. I want to thank them all for a great Job, and service they giving to me at Brown Hyundai. Larry Harrison More

Rafi and Jess both showed their experience and understanding of the importance of working with customers. They both provide the right information and extended any additional help that was asked. understanding of the importance of working with customers. They both provide the right information and extended any additional help that was asked. They came in on their day off understood the my decision process and did not pressure for a sale More

We needed emergency service late on a Saturday afternoon on a holiday weekend. Brown's Leesburg Hyundai came to the rescue. From the initial phone call to the service writer's positive and helpful demeaner on a holiday weekend. Brown's Leesburg Hyundai came to the rescue. From the initial phone call to the service writer's positive and helpful demeaner, to the mechanic who fixed the problem in less than 30 minutes to the sales team (Ron) who was informative without being pushy, the experience was positive. They won back a customer the previous owners of this dealership had lost. More

Everyone was very friendly and portrayed genuine attitude earning your business. Not just being nice to sell you car. I also got a very good price the first time around getting the cost of the vehicle. Many earning your business. Not just being nice to sell you car. I also got a very good price the first time around getting the cost of the vehicle. Many times from other places you get one price and then if that's not good they lower it. That just means that they willing to get all they could; rather than earn my business. More