Safford Kia Manassas

Safety Inspection Did a thorough safety inspection of my Kia while I drank coffee and studied a lesson for the class I had to attend in the evening. I watched the ser Did a thorough safety inspection of my Kia while I drank coffee and studied a lesson for the class I had to attend in the evening. I watched the service man inspect the vehicle and then observed the vehicle being washed. The employees did an outstanding job. More

Same Great Service Michelle and Jonathan are always great. Every time I take my car in I get the same courteous service every time I visit the dealership. You don't thi Michelle and Jonathan are always great. Every time I take my car in I get the same courteous service every time I visit the dealership. You don't think much about it because it is consistent. Best dealership I've ever dealt with. . More

Awesome Service Center Excellent customer service, friendly staff, and clean facility. Has free refreshments and lounge area where customers can watch television or look out Excellent customer service, friendly staff, and clean facility. Has free refreshments and lounge area where customers can watch television or look out the service into the bay area where the customer's car is being serviced. Highly recommend. More

Great service! I always receive great customer service when I come to this location. The advisor keeps you in the loop with what the Technicians find. I trust the wo I always receive great customer service when I come to this location. The advisor keeps you in the loop with what the Technicians find. I trust the work is done correctly the first time. More

Such friendly and caring staff I couldn't have been happier with the service. The staff was so friendly. They really took care of us, and when I had a concern about something, I fel I couldn't have been happier with the service. The staff was so friendly. They really took care of us, and when I had a concern about something, I felt like they were really fighting for me. They did all the work, checked my warranties, made sure I could get as much service as possible with the remaining warranty, and did a great job on the service. My car was clean, vacuumed, and waiting right out front for me when it was done. Couldn't have had a better experience! More

New Car purchased Excellent service. Like the way they treated and very easy process during finance. I will definitely recommend to my friends and family for future pur Excellent service. Like the way they treated and very easy process during finance. I will definitely recommend to my friends and family for future purchase. More

Awesome dealer visit Quick and professional service. I am always in and out within a hour. If for whatever reason it takes longer I am updated constantly on the progress. Quick and professional service. I am always in and out within a hour. If for whatever reason it takes longer I am updated constantly on the progress. More

Great people and great service department. The service department at Brown's Kia is amazing. They are there to answer any and all questions. Always a pleasant and wonderful crew to work with. The service department at Brown's Kia is amazing. They are there to answer any and all questions. Always a pleasant and wonderful crew to work with. Would not want to go anywhere else. More

I would go back again, and I did! Angel Matos was the salesman. He was not pushy and allowed me to take my time in deciding which car I wanted. I purchased a vehicle for my youngest s Angel Matos was the salesman. He was not pushy and allowed me to take my time in deciding which car I wanted. I purchased a vehicle for my youngest son and because of the customer service, I went back the next day and my oldest son purchased a car. Keep doing what you doing! Satisfied customer! More

Soul Sale Great salesman lousy finish after the "sale". 2 hour wait to finance and then another hour to finish.with finance. Finance insisred on going thro Great salesman lousy finish after the "sale". 2 hour wait to finance and then another hour to finish.with finance. Finance insisred on going through each item even though i told her we already bought a kia a year ago and went through all this Then when i said i am paying cash she says "oh i didnt know that, we could have skipped all this". More