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Safford Kia Manassas

Manassas, VA

4.7
1,718 Reviews
The team at Safford Kia Manassas would like to welcome you to our dealership in Manassas, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Manassas, you can always count on the professional technicians in our Kia service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Manassas count on the high-quality vehicles and services found at Safford Kia Manassas, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,718 reviews

February 24, 2018

Buying Made Easy I'm very pleased with my buying experience at Browns Manassas Kia, this afternoon. Both my sales associate Kenny Kiser, and my financial specialist Ma More

by George70-101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Kiser, Matt Thompson
Feb 28, 2018 -

Safford Kia Manassas responded

Thank you and congratulations on your purchase, George! I am happy to hear that Kenny and Matt were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. All the best, Jim Robertson General Manager Brown's Manassas Kia Phone: 703-331-8080 jim.robertson@brownscar.com

February 23, 2018

Toan Tran - best car salesman Toan Tran was one of the best car salesman I have ever dealt with. He was extremely knowledgeable about the vehicle (Kia Sorento XLS). He answered e More

by Jeri-Lyn Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toan Tran, Matt Thompson
Feb 28, 2018 -

Safford Kia Manassas responded

Congratulations on your purchase, Jeri-Lyn! Thank you so much for sharing your experience with our dealership and especially with Toan! We look forward to working with you again down the road. All the best, Jim Robertson General Manager Brown's Manassas Kia Phone: 703-331-8080 jim.robertson@brownscar.com

February 23, 2018

2017 Kia Sedona Loved every step of our experience! Toan was knowledgeable on all the features our Kia Sedona has! He and David Carter did an amazing job getting me i More

by Kidd Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toan Tran, David Carter, Matt Thompson
Feb 28, 2018 -

Safford Kia Manassas responded

We are pleased to hear that you had an excellent experience with our team. Congratulations on your 2017 Kia Sedona! We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. All the best, Jim Robertson General Manager Brown's Manassas Kia Phone: 703-331-8080 jim.robertson@brownscar.com

February 22, 2018

Great buying experience It was a pleasure doing business with Toan. He was very knowledgeable about the vehicle and most importantly, was helpful and relational in the dealin More

by ALee
Recommend Dealer
Yes
Employees Worked With
Toan Tran, Tom Horton
Feb 28, 2018 -

Safford Kia Manassas responded

Congratulations on your purchase! I am very happy to hear that your car buying experience with Toan has been great. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. All the best, Jim Robertson General Manager Brown's Manassas Kia Phone: 703-331-8080 jim.robertson@brownscar.com

December 18, 2017

Excellant CS Michelle Bolden...you ROCK!!!! I really hope the powers that be at your dealership know that! Thank you so so much for all your help. More

by Sherry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
Dec 23, 2017 -

Safford Kia Manassas responded

Hi Sherry! Thank you for this great review! Michelle is truly an exceptional employee and we appreciate her for giving you a great experience. Please let us know if there is anything else that we can assist you with. Best regards, Jim Robertson General Manager Brown's Manassas Kia Phone: 703-331-8080 jim.robertson@brownscar.com

May 24, 2017

I treat you right and you treat me right! I really like my Brown's KIA of Manassas. My salesman John was a great for me. I was doing a trade in and was ready for a reliable van. They worked More

by OPGolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Michelle Bolden, Jim Robertson
May 25, 2017 -

Safford Kia Manassas responded

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our team was able to gain your trust in our business. We look forward to servicing your future automotive needs! Best, Jim Robertson General Manager Brown's Manassas Kia Phone: 703-331-8080 jim.robertson@brownscar.com

May 09, 2017

Very friendly and knowledgeable. I had a wonderful experience at this dealership. Bryant Antayhua was my Sales Consultant. I did not purchase a Kia. I actually found a used Hyundai on More

by DAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toriano Parris and Bryant Antayhua, Pedro Delao
May 10, 2017 -

Safford Kia Manassas responded

Thank you for taking the time to write about your wonderful experience with us. At Brown's Manassas Kia, we are determined to deliver helpful, knowledgeable, and pressure - free service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. All best, Jim Robertson General Manager Brown's Manassas Kia Phone: 703-331-8080 jim.robertson@brownscar.com  

March 23, 2017

Simply do no want to sell cars. First my approach may be a little unconventional. Browns was actually the first place we went to test drive and see what kind of legitimate pricing we More

by speedy18
Friendliness
Price
Recommend Dealer
No
Employees Worked With
2 different sales associates.
Mar 28, 2017 -

Safford Kia Manassas responded

I am disappointed to hear our dealership was unable to provide the business you needed. We always aim for 100% customer satisfaction; however, it is apparent we have fallen short of this goal during your most recent visit to Brown's Manassas Kia. We appreciate you taking the time to share your experience and leave this review. Reviews like these help highlight specific areas in need of improvement as we are continuously looking for new ways to improve our dealership. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Sincerely, Jim Robertson General Manager Brown's Manassas Kia Phone: 703-331-8080 jim.robertson@brownscar.com

September 28, 2016

Went to buy car Went in to buy car. Had a truecar price. Was told by Patrick, "This is just a retirement job. I don't care if I sell you a car". He then proceeded More

by ballgame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick
February 05, 2016

Got a rip off used car which broke down in a month Got a used Honda civic hybrid car from them on june 14 for about $6000 and by july 6th the car broke down completely. The car just stopped working in More

by parth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Forsht- manager, Christopher Mochel-sales guy
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