
Safford Kia of Fredericksburg
Fredericksburg, VA
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Conveniant and friendly. Lee was particularly helpful. He offered me transportation, encouraged me to use a coupon, kept me informed of the process, and found a way to save me Lee was particularly helpful. He offered me transportation, encouraged me to use a coupon, kept me informed of the process, and found a way to save me a little more money. More
Factory recall service This was a great experience. All staff was friendly & professional. All activity was clearly communicated to me. The shuttle to the mall was very help This was a great experience. All staff was friendly & professional. All activity was clearly communicated to me. The shuttle to the mall was very helpful More
Great service. I was informed I had two other recalls on my Optima and it could be done at the same time as the first. No problem. Another issue was found and fixed I was informed I had two other recalls on my Optima and it could be done at the same time as the first. No problem. Another issue was found and fixed that was under warranty. Great service. More
Great service Their service is always good. They also have television, WiFi and snacks available to make waiting comfortable. I always go here for my car service. Their service is always good. They also have television, WiFi and snacks available to make waiting comfortable. I always go here for my car service. More
Optima recall Everyone was extremely pleasant and helpful, especially your service personnel. After the update was performed Richard came and explained everything Everyone was extremely pleasant and helpful, especially your service personnel. After the update was performed Richard came and explained everything to us and what we need to expect More
Always great customer service. The personnel are always welcoming and the service top notch. It is a relaxing atmosphere to wait with great snack options. customer service. The personnel are always welcoming and the service top notch. It is a relaxing atmosphere to wait with great snack options. More
Great experience They always take care of my car's maintenance needs timely and efficiently. Friendly staff with a personal service. This review should not be limited They always take care of my car's maintenance needs timely and efficiently. Friendly staff with a personal service. This review should not be limited to a 25 word minimum. More
forte My forte was in excellent condition as a used car when purchased, any problems were resolved without incident, confusion, or upsets. I am very pleased My forte was in excellent condition as a used car when purchased, any problems were resolved without incident, confusion, or upsets. I am very pleased. More
Spectacular Service As across-country road warrior, it’s important to take good care of my car. When I called the dealer where I bought the car, near Boston, to request a As across-country road warrior, it’s important to take good care of my car. When I called the dealer where I bought the car, near Boston, to request an appointment, (since I was planning on being there for 3 days), more than 2 weeks in advance and they said they couldn’t accommodate me, I was flabbergasted! I was staying with my sister in VA for Thanksgiving so I called Safford KIA. They not only fit me in the very next day, but they treated me with the most courtesy I’ve ever had at a dealership! In the future, I will try to work my maintenance around visits to VA and when I need a new KIA, I will definitely consider buying at Safford! More
Great service Have purchased 3 cars so far from this dealership and they have always stepped up and done their best to service or vehicles. Very professional and tr Have purchased 3 cars so far from this dealership and they have always stepped up and done their best to service or vehicles. Very professional and transparent about the work needed and costs - no surprises. More