Safford Kia of Fredericksburg
Fredericksburg, VA
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Good customer service Lady At cashier went out of her way to help me keys weren’t there and went and got them for me very nice woman working there Lady At cashier went out of her way to help me keys weren’t there and went and got them for me very nice woman working there More
Oil change and cleaned to boot! I've had nothing but professional service while at this dealership. And, although I keep my car relatively clean, they take the time to vacuum and cle I've had nothing but professional service while at this dealership. And, although I keep my car relatively clean, they take the time to vacuum and clean the car. Excellent service. But you have to have time. Although you have an appointment, expect to spend about 1.5 hours at dealership or drop off car. More
Service Customer service was nice and helpful. They showed me where the refreshments where and the sitting room. After my car was done, they went over with me Customer service was nice and helpful. They showed me where the refreshments where and the sitting room. After my car was done, they went over with me what was done to my car and asked if I had any questions. They also escorted me to my car. More
Service From start to finish my experience was first class. This dealership is very professional and consistently delivers an enjoyable customer experience. From start to finish my experience was first class. This dealership is very professional and consistently delivers an enjoyable customer experience. The employees are well trained and conscientious. More
Excellent customer service. Angela @ internet sales connected us with Brian O. , which may we say is absolutely so professional and genuine . He was not pushy a customer service. Angela @ internet sales connected us with Brian O. , which may we say is absolutely so professional and genuine . He was not pushy and helped us get exactly what we needed .Brian O. explained every detail about the vehicle we bought to us . He truly went above and beyond to be helpful and just attentive to us so we understood our vehicle . Jan Michael in finance was so helpful courteous and very detailed when explaining options to us . He also , went above and beyond with his customer service . It honestly felt like we were dealing with friends not people that worked there . They were that nice and easy going . The sales manager spoke to us as well upon arrival, during our visit and as we left . The Safford Kia in Fredericksburg is definitely a place to go for a vehicle . The customer service is off the charts . It’s like coffee — you can get coffee anywhere but if you want the best coffee — you go to Starbucks . Same for cars and customer service , you want the best deals and excellent customer service go to SaffordKia Fredericksburg ask for Brian O. Dale and Deena More
Over the top I worked with Adam on my new purchase and to be honest wasn’t looking to buy a car when I went in to have my car serviced. After showing me the new St I worked with Adam on my new purchase and to be honest wasn’t looking to buy a car when I went in to have my car serviced. After showing me the new Stinger it was hard to walk away. More
Courteous and Knowledgable The service provided was awesome! Missed the donuts though! 🤓 Liked the fact that they kept me informed of all needs and requirements for my v The service provided was awesome! Missed the donuts though! 🤓 Liked the fact that they kept me informed of all needs and requirements for my vehicle. More
Great quick service This dealership provides excellent customer service. They are efficient and on time with what they do. I love how they take you in so quickly and effi This dealership provides excellent customer service. They are efficient and on time with what they do. I love how they take you in so quickly and efficiently More
Always Excellence Safford KIA is the same from the first time I walked in the door. Excellence from the first day that is evident throughout the entire dealership. Th Safford KIA is the same from the first time I walked in the door. Excellence from the first day that is evident throughout the entire dealership. They relay we care about you. From choosing your car with care, smiles that show the staff is happy to be there and to serve you. Washing your car, pleasant voices , donuts, coffee, water, and again, pleasant people. Priceless service. Excellence!! More
Excellent Experience I needed some warranty work done on my 2016 Kia Sedona. We did not purchase from Safford, but it is the closest service center to our house. My Servic I needed some warranty work done on my 2016 Kia Sedona. We did not purchase from Safford, but it is the closest service center to our house. My Service Manager, Lee, respectfully listened to my concerns, verified them, and addressed each one. Additionally, the waiting room is comfortable with lots of great amenities...like free snacks! I recommend Safford to anyone needing work done on their Kia. More