
Safford Kia of Fredericksburg
Fredericksburg, VA
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Customer Focused All the staff I encountered from the service desk to the waiting area were engaging and helpful. They made the visit a very positive experience. All the staff I encountered from the service desk to the waiting area were engaging and helpful. They made the visit a very positive experience. More
Great Everything went well, the customer service was top notch! Highly recommend this place to friends and family across the DMV area. Thank you all for get Everything went well, the customer service was top notch! Highly recommend this place to friends and family across the DMV area. Thank you all for getting me in my new car! More
Service checkup Great personal service, quick and efficient. Tons of amenities to keep me occupied. Total check of the car took less time than estimated, very happy Great personal service, quick and efficient. Tons of amenities to keep me occupied. Total check of the car took less time than estimated, very happy More
Safford Kia Lee in the Service Dept Lee in the Service Dept is AWESOME! We wouldn't trust anyone else.He is always professional and accommodating. He has a very good technicians that kno Lee in the Service Dept is AWESOME! We wouldn't trust anyone else.He is always professional and accommodating. He has a very good technicians that know how to do their jobs well. Thanks again Lee! More
Awesome place Lee Mathena is great and the waiting room has yummy donuts!! I had free WiFi so the time went by quickly, I could of stayed all day🤣 Lee Mathena is great and the waiting room has yummy donuts!! I had free WiFi so the time went by quickly, I could of stayed all day🤣 More
Great service. As always As busy as the service center is, i never feel rushed in explaining the problem. Work is always completed on time and my car washed. As busy as the service center is, i never feel rushed in explaining the problem. Work is always completed on time and my car washed. More
Quick Oil Change Service Good quick oil change service. Courtesy hand car wash. Pam was Awesome. My only complaint is that they didn’t check my lights to make sure they wer Good quick oil change service. Courtesy hand car wash. Pam was Awesome. My only complaint is that they didn’t check my lights to make sure they were working and I left out of their shop with a burnt out brake light. And they didn’t check nor top off fluids under the hood. On the MPI they wrote “no history” under fluid checks. More
Service Lee is always polite and courteous. He goes over all recommendations thoroughly without being “pushy.” He goes over the invoice and what the price is Lee is always polite and courteous. He goes over all recommendations thoroughly without being “pushy.” He goes over the invoice and what the price is for every recommendation. He offers a car wash, and to walk me to my car when the service is done More
Very friendly. I always use you guys for my car service's excellent! I will always use. And I plan on trading in my 2013 sol at the end of the month.... I always use you guys for my car service's excellent! I will always use. And I plan on trading in my 2013 sol at the end of the month.... More
Great customer service from Cole Dunn and fiancé Hightower!! I would buy another car from here and Recommend this dealership. Cole Dunn was very helpful and patient with me while I was trying to decide what I wa I would buy another car from here and Recommend this dealership. Cole Dunn was very helpful and patient with me while I was trying to decide what I wanted. Hightower in finance got me a deal and called me back the next day to let me know he found a better rate and lowered my payment!!!! Total happy with my purchase and experience! More