Safford Kia of Fredericksburg
Fredericksburg, VA
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Quick Oil Change Service Good quick oil change service. Courtesy hand car wash. Pam was Awesome. My only complaint is that they didn’t check my lights to make sure they wer Good quick oil change service. Courtesy hand car wash. Pam was Awesome. My only complaint is that they didn’t check my lights to make sure they were working and I left out of their shop with a burnt out brake light. And they didn’t check nor top off fluids under the hood. On the MPI they wrote “no history” under fluid checks. More
Service Lee is always polite and courteous. He goes over all recommendations thoroughly without being “pushy.” He goes over the invoice and what the price is Lee is always polite and courteous. He goes over all recommendations thoroughly without being “pushy.” He goes over the invoice and what the price is for every recommendation. He offers a car wash, and to walk me to my car when the service is done More
Kia Oil Change Took my van in for a oil change. They did a great job. I ask Lee who the tech was that did it and he said it was Andrew. I watched him inspect the und Took my van in for a oil change. They did a great job. I ask Lee who the tech was that did it and he said it was Andrew. I watched him inspect the underneath of my van for leaks and checked the tires. This guy is doing a great job. He is a asset to the company. More
Great customer service from Cole Dunn and fiancé Hightower!! I would buy another car from here and Recommend this dealership. Cole Dunn was very helpful and patient with me while I was trying to decide what I wa I would buy another car from here and Recommend this dealership. Cole Dunn was very helpful and patient with me while I was trying to decide what I wanted. Hightower in finance got me a deal and called me back the next day to let me know he found a better rate and lowered my payment!!!! Total happy with my purchase and experience! More
Very friendly. I always use you guys for my car service's excellent! I will always use. And I plan on trading in my 2013 sol at the end of the month.... I always use you guys for my car service's excellent! I will always use. And I plan on trading in my 2013 sol at the end of the month.... More
Great Service! I bought my used Kia Soul here. They’ve been great. Had all my service done here, which has been oil changes & tires rotated (with a coupon). Lee h I bought my used Kia Soul here. They’ve been great. Had all my service done here, which has been oil changes & tires rotated (with a coupon). Lee has always let me know if any other service is due & had the best car wash afterwards. Kudos! More
Good customer service Lady At cashier went out of her way to help me keys weren’t there and went and got them for me very nice woman working there Lady At cashier went out of her way to help me keys weren’t there and went and got them for me very nice woman working there More
Oil change and cleaned to boot! I've had nothing but professional service while at this dealership. And, although I keep my car relatively clean, they take the time to vacuum and cle I've had nothing but professional service while at this dealership. And, although I keep my car relatively clean, they take the time to vacuum and clean the car. Excellent service. But you have to have time. Although you have an appointment, expect to spend about 1.5 hours at dealership or drop off car. More
Service Customer service was nice and helpful. They showed me where the refreshments where and the sitting room. After my car was done, they went over with me Customer service was nice and helpful. They showed me where the refreshments where and the sitting room. After my car was done, they went over with me what was done to my car and asked if I had any questions. They also escorted me to my car. More
Excellent customer service. Angela @ internet sales connected us with Brian O. , which may we say is absolutely so professional and genuine . He was not pushy a customer service. Angela @ internet sales connected us with Brian O. , which may we say is absolutely so professional and genuine . He was not pushy and helped us get exactly what we needed .Brian O. explained every detail about the vehicle we bought to us . He truly went above and beyond to be helpful and just attentive to us so we understood our vehicle . Jan Michael in finance was so helpful courteous and very detailed when explaining options to us . He also , went above and beyond with his customer service . It honestly felt like we were dealing with friends not people that worked there . They were that nice and easy going . The sales manager spoke to us as well upon arrival, during our visit and as we left . The Safford Kia in Fredericksburg is definitely a place to go for a vehicle . The customer service is off the charts . It’s like coffee — you can get coffee anywhere but if you want the best coffee — you go to Starbucks . Same for cars and customer service , you want the best deals and excellent customer service go to SaffordKia Fredericksburg ask for Brian O. Dale and Deena More

