Safford Kia of Fredericksburg

great. The staff was efficient and courteous great customer service. The use of text messaging kept me informed throughout the time my vehicle was being serviced. Lee explained recommendations an great customer service. The use of text messaging kept me informed throughout the time my vehicle was being serviced. Lee explained recommendations and the value of each recommendation. More

An extremely thankful customer Ric and the crew of mechanics who assisted me this week were absolutely phenomenal. Ric went above and beyond to ensure my car and I were taken care o Ric and the crew of mechanics who assisted me this week were absolutely phenomenal. Ric went above and beyond to ensure my car and I were taken care of as quickly as possible. This was refreshing. I was even more grateful because Ric and his crew worked diligently and as quickly as possible to get my car done so I could immediately travel to evacuate my mom from NC during Hurricane Florence. I can’t say enough about Ric and the crew at Safford Kia. If there’s an award to give them, I HIGHLY recommend they receive the most prestigious award. More

Excellent customer service I used to stress when I had to take my car for services at other centers. Not here. Everyone is friendly, patient and helpful. I appreciate the shuttl I used to stress when I had to take my car for services at other centers. Not here. Everyone is friendly, patient and helpful. I appreciate the shuttle driver taking me to my gym so I don’t gorge on the Paul’s bakery donuts and other snacks in the waitroom. More

When I get a good xoupon Not fond of one of the managers there, he is arrogant. I didnt like that 1 of the workers banged my door on the lift and there was an inspection stick Not fond of one of the managers there, he is arrogant. I didnt like that 1 of the workers banged my door on the lift and there was an inspection sticker from some other car left in my car. Since I had a coupon for $9.95 for an oil change made returning easier. More

Great Service!!! Really great service. The service was really quick and fast. They kept me informed of my vehicle and how everything was going with normal car maintena Really great service. The service was really quick and fast. They kept me informed of my vehicle and how everything was going with normal car maintenance! Will always go here when my car needs anything done😊 More

Wonderful customer service Service personnel were very courteous and knowledgeable. They kept me informed of what needed to be done. Very professional! Thank you for a good Service personnel were very courteous and knowledgeable. They kept me informed of what needed to be done. Very professional! Thank you for a good experience!! More

Timing belt replacement No problems, done quickly. Lee kept me informed and the texts are a nice touch. I dropped it off and was in no hurry, yet they completed the job sam No problems, done quickly. Lee kept me informed and the texts are a nice touch. I dropped it off and was in no hurry, yet they completed the job same day, without an appointment. More

Great, quick service I received a letter from Kia about an update on my care. Made an appointment, was taken immediately, service was completed on time. Everyone I dealt w I received a letter from Kia about an update on my care. Made an appointment, was taken immediately, service was completed on time. Everyone I dealt with was courteous and efficient, More

Best Service Department ever! I bring my Kia in for service on the recommended dates and the entire department makes every effort to be courteous and friendly. A special shout out I bring my Kia in for service on the recommended dates and the entire department makes every effort to be courteous and friendly. A special shout out to the female colleagues of Todd's who have been exceptionally competent and professional. The entire dealership has a great staff! Thanks to everyone. More

Pleasantly surprised It is quick and comfortable waiting area and staff is very friendly. However I was told that I would get sale price but it came out to be more. Also It is quick and comfortable waiting area and staff is very friendly. However I was told that I would get sale price but it came out to be more. Also don't think the car wash was done but I was in hurry to let anyone know. More