
Safford Kia of Fredericksburg
Fredericksburg, VA
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Excellent customer service Cole was friendly and professional and made buying the car easy. Erin in customer service explained things very well and in a friendly manner. Paul go Cole was friendly and professional and made buying the car easy. Erin in customer service explained things very well and in a friendly manner. Paul got us in and out in a timely manner and explained things well. More
Good service Great maintenance service department, fantastic service manager, excellent customer service and support , greeted by friendly staff. Service manager Great maintenance service department, fantastic service manager, excellent customer service and support , greeted by friendly staff. Service manager is excellent and extremely knowledgeable a real asset More
Great car, good people Traded in an expensive Explorer for a more affordable Optima. The staff was great. Rick was an awesome guy and very personable. The only issue I had w Traded in an expensive Explorer for a more affordable Optima. The staff was great. Rick was an awesome guy and very personable. The only issue I had was the financing. They didn’t tell me what my interest rate was going to be until I was signing the paperwork and felt hurried. More
Very professional I've dealt with a lot of other places before and bye far this is the best . Everyone is friendly and professional at the same time . They took me in r I've dealt with a lot of other places before and bye far this is the best . Everyone is friendly and professional at the same time . They took me in right away did what they had to do and even washed my car too. Glad to be part of the Kia family :) More
Service I scheduled an appointment for vehicle inspection. The customer service was great. My vehicle was taken right in, no waiting, I was in and out within I scheduled an appointment for vehicle inspection. The customer service was great. My vehicle was taken right in, no waiting, I was in and out within 45 minutes. I was expecting to pay but since my vehicle was purchased at this location, inspection was free, even better. Thank you Lee for the outstanding service. 😊 More
Outstanding services My vehicle had a recall on it. Rick got me right in and took good care of me. Rick was a true professional. The wait was not long ay all. Also, gave m My vehicle had a recall on it. Rick got me right in and took good care of me. Rick was a true professional. The wait was not long ay all. Also, gave my some other prices about the cost for brake replacement. More
Great experience - helpful staff No pressure sales, fair offer from dealer, no gimmicks or games. Plus Kia offers an outstanding product with an unbeatable warranty. I would recommen No pressure sales, fair offer from dealer, no gimmicks or games. Plus Kia offers an outstanding product with an unbeatable warranty. I would recommend this dealership to friends and family without hesitation. More
Stinger Great facility, professional and knowledgeable staff, great vehicle. All departments were first rAte. Financing was smooth and manager was first ra Great facility, professional and knowledgeable staff, great vehicle. All departments were first rAte. Financing was smooth and manager was first rate. Would highly recommend and really happy about purchase. Best car buying experience that I have had. More
Nothing like you would expect Safford Kia step up to the plate for us. Being upside down they guided us in right direction and closed the gap. Used to new car Safford Kia step up to the plate for us. Being upside down they guided us in right direction and closed the gap. Used to new car More
It was fine over all . The used sales person was a little over enthusiastic. Jumped on me as soon as I got there. But was very helpful. Not 100% happy with the deal. The I . The used sales person was a little over enthusiastic. Jumped on me as soon as I got there. But was very helpful. Not 100% happy with the deal. The Internet price was 11,700, I had 18 to spend and was told they would not budge under 18,900 after taxes and tags. The real reason it was that much was because they were charging me for the so called "certified used car prep" I caught it later in the sales office on the paperwork. Not happy I had to pay for that. When we went to leave the headlight bulbs were burned out. Nice thorough check of the vehicle. I wonder what else was not checked during the $600.00 "certified used car check" that I had to pay for. I commend the finance guy Paul for staying late to do the deal. More