
Safford Kia of Fredericksburg
Fredericksburg, VA
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car wash and inspection of vehicle air filter. Lee Mathena greeted and waited on me. He was very courteous and responsive to my questions. I requested my air filter be inspected and replaced if nec Lee Mathena greeted and waited on me. He was very courteous and responsive to my questions. I requested my air filter be inspected and replaced if necessary. It was fine and showed no need to be replaced. More
Car broke down, they fixed it My car stopped running and I was 30 miles from home. I called ahead and let them know I was getting a tow in and to fit me in whenever the could. They My car stopped running and I was 30 miles from home. I called ahead and let them know I was getting a tow in and to fit me in whenever the could. They were very pleasant on the phone and were able to look at my car the day it was towed. It took five days to fix because they had to order a part, but they gave me prices, timelines, and helped me get a rental car the day I dropped mine off. They called on the day they promised the car to be finished and I picked it up with no issue. I am extremely happy with the friendliness and professionalism of the service department and will be back again! More
Excellent customer service Cole was friendly and professional and made buying the car easy. Erin in customer service explained things very well and in a friendly manner. Paul go Cole was friendly and professional and made buying the car easy. Erin in customer service explained things very well and in a friendly manner. Paul got us in and out in a timely manner and explained things well. More
Good service Great maintenance service department, fantastic service manager, excellent customer service and support , greeted by friendly staff. Service manager Great maintenance service department, fantastic service manager, excellent customer service and support , greeted by friendly staff. Service manager is excellent and extremely knowledgeable a real asset More
Great car, good people Traded in an expensive Explorer for a more affordable Optima. The staff was great. Rick was an awesome guy and very personable. The only issue I had w Traded in an expensive Explorer for a more affordable Optima. The staff was great. Rick was an awesome guy and very personable. The only issue I had was the financing. They didn’t tell me what my interest rate was going to be until I was signing the paperwork and felt hurried. More
Very professional I've dealt with a lot of other places before and bye far this is the best . Everyone is friendly and professional at the same time . They took me in r I've dealt with a lot of other places before and bye far this is the best . Everyone is friendly and professional at the same time . They took me in right away did what they had to do and even washed my car too. Glad to be part of the Kia family :) More
Service I scheduled an appointment for vehicle inspection. The customer service was great. My vehicle was taken right in, no waiting, I was in and out within I scheduled an appointment for vehicle inspection. The customer service was great. My vehicle was taken right in, no waiting, I was in and out within 45 minutes. I was expecting to pay but since my vehicle was purchased at this location, inspection was free, even better. Thank you Lee for the outstanding service. 😊 More
Outstanding services My vehicle had a recall on it. Rick got me right in and took good care of me. Rick was a true professional. The wait was not long ay all. Also, gave m My vehicle had a recall on it. Rick got me right in and took good care of me. Rick was a true professional. The wait was not long ay all. Also, gave my some other prices about the cost for brake replacement. More
Stinger Great facility, professional and knowledgeable staff, great vehicle. All departments were first rAte. Financing was smooth and manager was first ra Great facility, professional and knowledgeable staff, great vehicle. All departments were first rAte. Financing was smooth and manager was first rate. Would highly recommend and really happy about purchase. Best car buying experience that I have had. More
Great experience - helpful staff No pressure sales, fair offer from dealer, no gimmicks or games. Plus Kia offers an outstanding product with an unbeatable warranty. I would recommen No pressure sales, fair offer from dealer, no gimmicks or games. Plus Kia offers an outstanding product with an unbeatable warranty. I would recommend this dealership to friends and family without hesitation. More