
Safford Kia of Fredericksburg
Fredericksburg, VA
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Always great Always pleasant. Great amenities while waiting such as WiFi, TV, newspaper, etc. Car cleaned when returned. Waiting area has water, coffee, vend Always pleasant. Great amenities while waiting such as WiFi, TV, newspaper, etc. Car cleaned when returned. Waiting area has water, coffee, vending, donuts and snacks. More
State Inspection This is the 2nd time I’ve had to come in for service and it was a nice experience. I’ve had Ric both time and he was very polite and helpful. He is an This is the 2nd time I’ve had to come in for service and it was a nice experience. I’ve had Ric both time and he was very polite and helpful. He is an asset to your dealership and I hope to work with him in the future. More
They were quick and did a great job. They did a great job and I couldn't ha e been happier with them. Got me in and out in no time. They washed my car as well and it looks very nice. They did a great job and I couldn't ha e been happier with them. Got me in and out in no time. They washed my car as well and it looks very nice. More
Service repair Friendly and honest service for repairs for kia. Manager Lee is very helpful. Gave me price for all work before completing and explianed every aspe Friendly and honest service for repairs for kia. Manager Lee is very helpful. Gave me price for all work before completing and explianed every aspect of what was most important to be completed. More
New car purchase I was not looking to trade in yet but Kia reached out to me with their buy back program. Everyone was great and went out of their way to get me into a I was not looking to trade in yet but Kia reached out to me with their buy back program. Everyone was great and went out of their way to get me into a great car. Special thanks to Tony More
Good service I like this dealer, they bend over backwards to make your experience pleasant. They have not just coffee, bu snacks and bottled water, free wifi so I like this dealer, they bend over backwards to make your experience pleasant. They have not just coffee, bu snacks and bottled water, free wifi so you can work while you wait. They keep youup to date if you don't wait. I set up with the service manager who called to pick up my car the next day, but my last patient didn't show and i got off work earlier. I figured that i wouldn't be able to pick up my car, but went by anyway to see. Tony Long was technically already off duty, but still went out of his way to let me get my car! More
Not very caring Brought my car in because it failed state inspection due to a factory recall. Safford Kia kept our car for amost two months with no updates. When we d Brought my car in because it failed state inspection due to a factory recall. Safford Kia kept our car for amost two months with no updates. When we did ask for updates Lee made us feel like we were bothering him. Finally returned car missing interior parts. Lee was more concerned with us returning the rental on time than good customer service. More
New vehicle We went to Stafford Kia expecting to get a used truck. Instead, we drove out in a new car, getting the payment we wanted and the truck we wanted. As l We went to Stafford Kia expecting to get a used truck. Instead, we drove out in a new car, getting the payment we wanted and the truck we wanted. As long as Tony and his team are there, we will continue to use Stafford Kia as our dealer and we recommend them to everyone we know looking for a vehicle. Everyone at Safdors Kia was friendly and helpful. I couldn’t be happier with our experience! More
Always friendly and expedient The service personnel are always very helpful and thorough in their work. My experience has always been positive and I never seem to have to wait lon The service personnel are always very helpful and thorough in their work. My experience has always been positive and I never seem to have to wait long for my service to be completed. Waitin area is comfortable and always well stocked with drinks and snacks. They obviously understand the value of customer service. More
Courteous and efficient. I arrived ahead of time and they took me right in. Staff were courteous and efficient, answered all of my questions, and explained all of the services I arrived ahead of time and they took me right in. Staff were courteous and efficient, answered all of my questions, and explained all of the services done. More