Safford Kia of Fredericksburg

Had a couple problem with my car on several occasions I had had several occasions where i had to contact kia about my car we purchased there in Nov ..and I was in contact with your service dept on many oc I had had several occasions where i had to contact kia about my car we purchased there in Nov ..and I was in contact with your service dept on many occasions,and Katina was helping me thru it all ,she went over and above to make sure I was happy with the service I was getting and correcting any issues I had .she could train a class on what Great customer service should be ,very pleasant to work with on my issues More

Great Customer Service My car needed some maintenance service work done. I was greeted when I got there and offered a ride anywhere I needed to go while I waited for my car. My car needed some maintenance service work done. I was greeted when I got there and offered a ride anywhere I needed to go while I waited for my car. There were snacks and drinks in the waiting area and WiFi so I could still work while I was there. They were all very nice. More

In for servicing. Safford Kia is the only place that I will have my vehicle serviced. Extremely professional staff. Always able to answer my questions. Lee has taken Safford Kia is the only place that I will have my vehicle serviced. Extremely professional staff. Always able to answer my questions. Lee has taken care of me for my last three automobile from this dealership More

Great Customer Service Great customer service and I trust no other place to take care of my car and provide honest feedback. I also appreciated the reminders to have my car Great customer service and I trust no other place to take care of my car and provide honest feedback. I also appreciated the reminders to have my car serviced and being able to go online to make appointments. More

Great Customer Service I have dropped my vehicle off several times and the staff is always very welcoming and friendly. I never have to wait longer than 5 minutes to get ch I have dropped my vehicle off several times and the staff is always very welcoming and friendly. I never have to wait longer than 5 minutes to get checked in and on my way. They always explain things in detail and never pressure me for additional services. This is my 2nd vehicle from this dealership and I would buy again if I need too. More

Very satisfying.was please I was very pleased with the service and knowledge of my salesman. I enjoyed working with my salesman (Jay) and plan to use him in the future. I was very pleased with the service and knowledge of my salesman. I enjoyed working with my salesman (Jay) and plan to use him in the future. More

Excellence I love their customer service. They make you feel right at home. Their waiting room is unlike any that I have seen. It’s clean, well stocked with refr I love their customer service. They make you feel right at home. Their waiting room is unlike any that I have seen. It’s clean, well stocked with refreshments and no matter if you have been seen or not, they make sure that someone it taking care of you. Most of all they do what needs to be done to get the job done on your vehicle. More

Safford Kia Had my first oil change done here. Service was great and they had me in and out in no time. Will definitely be coming back Had my first oil change done here. Service was great and they had me in and out in no time. Will definitely be coming back More

Quick friendly service I had a lighting issue with my 2017 Kia Optima while traveling through Virginia on business. I contacted this dealership and they were quickly able to I had a lighting issue with my 2017 Kia Optima while traveling through Virginia on business. I contacted this dealership and they were quickly able to schedule an appointment and address my issue the same day within an hour. Friendly staff More

New key Lost my key and remote and needed to get them replaced. Over the phone the parts manager was excellent. Great service, very quick and wonderful custom Lost my key and remote and needed to get them replaced. Over the phone the parts manager was excellent. Great service, very quick and wonderful customer service in the parts department More