
Safford Kia of Fredericksburg
Fredericksburg, VA
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Great Customer Service My car needed some maintenance service work done. I was greeted when I got there and offered a ride anywhere I needed to go while I waited for my car. My car needed some maintenance service work done. I was greeted when I got there and offered a ride anywhere I needed to go while I waited for my car. There were snacks and drinks in the waiting area and WiFi so I could still work while I was there. They were all very nice. More
In for servicing. Safford Kia is the only place that I will have my vehicle serviced. Extremely professional staff. Always able to answer my questions. Lee has taken Safford Kia is the only place that I will have my vehicle serviced. Extremely professional staff. Always able to answer my questions. Lee has taken care of me for my last three automobile from this dealership More
Great Customer Service Great customer service and I trust no other place to take care of my car and provide honest feedback. I also appreciated the reminders to have my car Great customer service and I trust no other place to take care of my car and provide honest feedback. I also appreciated the reminders to have my car serviced and being able to go online to make appointments. More
Great Customer Service I have dropped my vehicle off several times and the staff is always very welcoming and friendly. I never have to wait longer than 5 minutes to get ch I have dropped my vehicle off several times and the staff is always very welcoming and friendly. I never have to wait longer than 5 minutes to get checked in and on my way. They always explain things in detail and never pressure me for additional services. This is my 2nd vehicle from this dealership and I would buy again if I need too. More
Very satisfying.was please I was very pleased with the service and knowledge of my salesman. I enjoyed working with my salesman (Jay) and plan to use him in the future. I was very pleased with the service and knowledge of my salesman. I enjoyed working with my salesman (Jay) and plan to use him in the future. More
Excellence I love their customer service. They make you feel right at home. Their waiting room is unlike any that I have seen. It’s clean, well stocked with refr I love their customer service. They make you feel right at home. Their waiting room is unlike any that I have seen. It’s clean, well stocked with refreshments and no matter if you have been seen or not, they make sure that someone it taking care of you. Most of all they do what needs to be done to get the job done on your vehicle. More
Safford Kia Had my first oil change done here. Service was great and they had me in and out in no time. Will definitely be coming back Had my first oil change done here. Service was great and they had me in and out in no time. Will definitely be coming back More
Quick friendly service I had a lighting issue with my 2017 Kia Optima while traveling through Virginia on business. I contacted this dealership and they were quickly able to I had a lighting issue with my 2017 Kia Optima while traveling through Virginia on business. I contacted this dealership and they were quickly able to schedule an appointment and address my issue the same day within an hour. Friendly staff More
New key Lost my key and remote and needed to get them replaced. Over the phone the parts manager was excellent. Great service, very quick and wonderful custom Lost my key and remote and needed to get them replaced. Over the phone the parts manager was excellent. Great service, very quick and wonderful customer service in the parts department More
Excellent experience Service great. Facility very clean compared to other service facilities I've been to. Friendly informative staff. Very detailed explanations for rec Service great. Facility very clean compared to other service facilities I've been to. Friendly informative staff. Very detailed explanations for recommended additional service requirements More