Safford Kia of Fredericksburg

Great salesman My salesman was great to work with,manager ,owner was great.Did not like the 2 women that worked there walking back and forth in the showroom talkin My salesman was great to work with,manager ,owner was great.Did not like the 2 women that worked there walking back and forth in the showroom talkin loud and laughing out loud. They kept staring like something was wrong . This was done hour after hour.Finance guy was good. More

New car purchased Excellent customer service. My salesman was great. I would definitely refer others. They worked with me. I was not pressured or given any false ho Excellent customer service. My salesman was great. I would definitely refer others. They worked with me. I was not pressured or given any false hope. More

Always takes care of me...superb customer service My last few visits Lee in the service department has taken care of me. He is always so professional the reception area is always clean plenty of snack My last few visits Lee in the service department has taken care of me. He is always so professional the reception area is always clean plenty of snacks and all of the staff is very friendly. My car is usually finished promptly, washed , and I'm always given a list of things but you need to be done with no pressure .The cashier is always as pleasant as can be. I have never had an unpleasant visit at my Kia dealership More

Excellent and fast service The service was done very quickly, Lee was very helpful with all of my questions about the service, price was very reasonable and overall a great expe The service was done very quickly, Lee was very helpful with all of my questions about the service, price was very reasonable and overall a great experience More

Helpful and courteous. However, your prices are outrageous. Your staff was exceptional. However, your estimates are two to three times more expensive than the market. I only brought my Kia Spirtage to you becau Your staff was exceptional. However, your estimates are two to three times more expensive than the market. I only brought my Kia Spirtage to you because of a recall and asked to have the oil changed as well. Your oil change was $25 more than most. Your technician recommended multiple things that need attention. Once again, the quoted price was twice as high as the market. Your technician also recommended a new timing belt (once again at an above market price) ...this tells me that he never looked at the timing belt because it was just replaced. He must have went on the mileage only and never took a good look at the belt. Once again, I had a new timing belt put on for less than half of what your quote was. The only reason I have you a review of three stars was the your staff was friendly and courteous. More

Great Excellent service great attitudes overall great experience willing to work to find the right fit for your vehicle needs. Overall excellent service in Excellent service great attitudes overall great experience willing to work to find the right fit for your vehicle needs. Overall excellent service in all departments. More

Great people Just bought my Kia from Billy and was a great experience! From the time I walked in, everyone greeted me with a smile! Billy went over everything and Just bought my Kia from Billy and was a great experience! From the time I walked in, everyone greeted me with a smile! Billy went over everything and then Betty in finance was the best too! Thanks!! More

Service Always receive good service on my vehicle & am kept informed when is needed. Service person, Lee, is always very friendly, courteous & professional. Always receive good service on my vehicle & am kept informed when is needed. Service person, Lee, is always very friendly, courteous & professional. Waiting room is comfortable. More

Excellent service This service rep is always customer friendly and great amenities while we wait for our cleaned serviced car! Will continue to use Kia dealer for our This service rep is always customer friendly and great amenities while we wait for our cleaned serviced car! Will continue to use Kia dealer for our service. More

Great Experience I started my day out thinking I was going to buy a mustang after my Kia Optima had been totaled. I wanted to try out the Kia sx to try the faster vers I started my day out thinking I was going to buy a mustang after my Kia Optima had been totaled. I wanted to try out the Kia sx to try the faster version of the optima and then I asked to try the stinger which my sales rep (Ed Stanley) got manager approval for me to try. Ed gave me the best finance option for the Stinger. I left the dealership, tried the mustang, and knew the stinger was the car for me. The staff of Safford Kia was friendly and made it easy to do business with them. I would recommend them to anyone looking for a new vehicle. More