Safford Kia of Fredericksburg
Fredericksburg, VA
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Great Experience I started my day out thinking I was going to buy a mustang after my Kia Optima had been totaled. I wanted to try out the Kia sx to try the faster vers I started my day out thinking I was going to buy a mustang after my Kia Optima had been totaled. I wanted to try out the Kia sx to try the faster version of the optima and then I asked to try the stinger which my sales rep (Ed Stanley) got manager approval for me to try. Ed gave me the best finance option for the Stinger. I left the dealership, tried the mustang, and knew the stinger was the car for me. The staff of Safford Kia was friendly and made it easy to do business with them. I would recommend them to anyone looking for a new vehicle. More
Great service. I would recommend this business to anyone. Friendly people great service. I did not purchase my Kia here but moved to this area so I needed to find a I would recommend this business to anyone. Friendly people great service. I did not purchase my Kia here but moved to this area so I needed to find a place for service. This place is not close to where I live either but less traffic getting there. More
expensive Way to expensive went in for a free oil change spent over 100 dollars car has less than 16,500 miles on it , they seemed to be more worried about doi Way to expensive went in for a free oil change spent over 100 dollars car has less than 16,500 miles on it , they seemed to be more worried about doing the survey, it was mentioned at least 3 times with a phone call and 2 text messages More
Great Service Department Courteous and friendly staff. All employees spoke as they passed by. Explained future service and prices, asked if I had questions. Very clean waitin Courteous and friendly staff. All employees spoke as they passed by. Explained future service and prices, asked if I had questions. Very clean waiting area with fully stocked snacks, coffee and cold drinks. Price for an oil change was reasonable. Great experience! More
Recalls and brake job Very courteous and professional. Brought vehicle in for two factory recalls. Did 5 point courtesy vehicle check. Found that brakes needed replacing. K Very courteous and professional. Brought vehicle in for two factory recalls. Did 5 point courtesy vehicle check. Found that brakes needed replacing. Kept me informed every step of the way. Vehicle was ready earlier than promised. More
Do not waste your time on Safford Kia Complete utter snakes in the grass. Especially Eanne Filz who is a sales manager. She is rude and nasty not to mention a liar. Do not spend your money Complete utter snakes in the grass. Especially Eanne Filz who is a sales manager. She is rude and nasty not to mention a liar. Do not spend your money there. Go to any other kia dealership except this one. More
Purchasing a 2018 Sorento My husband had purchased 4 vehicles for me through Safford Kia of Fredericksburg. Each time, we received quality service from the salesman to the fina My husband had purchased 4 vehicles for me through Safford Kia of Fredericksburg. Each time, we received quality service from the salesman to the finance officer to the mechanics and I loved each car. So, of course, when we started foster parenting and needed a larger vehicle we knew exactly where to go!!! The finance officer worked hard to get usca deal we felt comfortable with and the Sorento we purchased is the perfect vehicle for our expanding family. I had planned to purchase a sports car, or, what some people would call a luxury car like a Cadillac or Audi as my next vehicle. This idea has totally changed, not only because of our change in family needs, but because of the service and quality we have received from Safford Kia. I will be a Kia purchaser for life!!! More
It was decent. Jay was absolutely amazing. In my eyes up until him was the best car buying experience I have ever been apart of. I walked in to buy out my lease and Jay was absolutely amazing. In my eyes up until him was the best car buying experience I have ever been apart of. I walked in to buy out my lease and he gave me an awesome solution instead of buying out the lease. My favorite part was, he brought the numbers to me and i said if he can change one number on that sheet to the number i wanted;obviously there was about 30 mins of haggling; he did the best he could and got me extremely close to it which i really appreciate. Once i was signing paperwork for the vehicle, it was brought to my attention that the rules for the Military Lending Act has changed, but no one could give solid answers as to why I was unable to get gap insurance through the dealership or what I should do to protect myself in the event my vehicle was totaled since I was upside down on the loan. After reading the actual instruction on the MLA, it appears to be up to the dealers discretion to sell gap to military members. However, I will say this, the head honcho lady did lower the price on the vehicle by 1000 bucks to have a small amount of security. I would recommend my military counterparts to this dealership, only if they can tell the consumer, especially if they fall under the new MLA guidelines, and be prepared for any questions concerning the new guidelines. My only complaint was the issues regarding the MLA. The only thing that makes since is, dealerships price their gap insurance too high. More
great! The service people here are very friendly and helpful! I have had my car serviced here several times with no problems. I recently had an service ap The service people here are very friendly and helpful! I have had my car serviced here several times with no problems. I recently had an service appointment scheduled for a morning appointment and was able to drop it off before my appointment thinking it would not be ready until later that afternoon. I was surprised to receive a call that my car was ready before I expected. I also find the service department very patient when explaining any questions I may have. I'd recommend taking your car here any time!! Of course I'd love the prices to be lower. But I was pleasantly surprised when I compared their prices to my trust worthy neighborhood auto mechanic. Kia's prices were very comparable. More
The BEST Dealership and sales people! The best dealership that I have ever dealt with to purchase a vehicle! Eanne and Jonny were very honest and outstanding to work with. I drove 7 hours The best dealership that I have ever dealt with to purchase a vehicle! Eanne and Jonny were very honest and outstanding to work with. I drove 7 hours and the car was exactly what they said it was no surprises at all. My payments was exactly what was discussed over the phone and paperwork was done when I got there all I had to do is sign. I would definitely buy from them again. More