Safford Kia of Fredericksburg

Great people Just bought my Kia from Billy and was a great experience! From the time I walked in, everyone greeted me with a smile! Billy went over everything and Just bought my Kia from Billy and was a great experience! From the time I walked in, everyone greeted me with a smile! Billy went over everything and then Betty in finance was the best too! Thanks!! More

Helpful and courteous. However, your prices are outrageous. Your staff was exceptional. However, your estimates are two to three times more expensive than the market. I only brought my Kia Spirtage to you becau Your staff was exceptional. However, your estimates are two to three times more expensive than the market. I only brought my Kia Spirtage to you because of a recall and asked to have the oil changed as well. Your oil change was $25 more than most. Your technician recommended multiple things that need attention. Once again, the quoted price was twice as high as the market. Your technician also recommended a new timing belt (once again at an above market price) ...this tells me that he never looked at the timing belt because it was just replaced. He must have went on the mileage only and never took a good look at the belt. Once again, I had a new timing belt put on for less than half of what your quote was. The only reason I have you a review of three stars was the your staff was friendly and courteous. More

Always takes care of me...superb customer service My last few visits Lee in the service department has taken care of me. He is always so professional the reception area is always clean plenty of snack My last few visits Lee in the service department has taken care of me. He is always so professional the reception area is always clean plenty of snacks and all of the staff is very friendly. My car is usually finished promptly, washed , and I'm always given a list of things but you need to be done with no pressure .The cashier is always as pleasant as can be. I have never had an unpleasant visit at my Kia dealership More

Service Always receive good service on my vehicle & am kept informed when is needed. Service person, Lee, is always very friendly, courteous & professional. Always receive good service on my vehicle & am kept informed when is needed. Service person, Lee, is always very friendly, courteous & professional. Waiting room is comfortable. More

Excellent service This service rep is always customer friendly and great amenities while we wait for our cleaned serviced car! Will continue to use Kia dealer for our This service rep is always customer friendly and great amenities while we wait for our cleaned serviced car! Will continue to use Kia dealer for our service. More

Great Experience I started my day out thinking I was going to buy a mustang after my Kia Optima had been totaled. I wanted to try out the Kia sx to try the faster vers I started my day out thinking I was going to buy a mustang after my Kia Optima had been totaled. I wanted to try out the Kia sx to try the faster version of the optima and then I asked to try the stinger which my sales rep (Ed Stanley) got manager approval for me to try. Ed gave me the best finance option for the Stinger. I left the dealership, tried the mustang, and knew the stinger was the car for me. The staff of Safford Kia was friendly and made it easy to do business with them. I would recommend them to anyone looking for a new vehicle. More

Great service. I would recommend this business to anyone. Friendly people great service. I did not purchase my Kia here but moved to this area so I needed to find a I would recommend this business to anyone. Friendly people great service. I did not purchase my Kia here but moved to this area so I needed to find a place for service. This place is not close to where I live either but less traffic getting there. More

expensive Way to expensive went in for a free oil change spent over 100 dollars car has less than 16,500 miles on it , they seemed to be more worried about doi Way to expensive went in for a free oil change spent over 100 dollars car has less than 16,500 miles on it , they seemed to be more worried about doing the survey, it was mentioned at least 3 times with a phone call and 2 text messages More

Great Service Department Courteous and friendly staff. All employees spoke as they passed by. Explained future service and prices, asked if I had questions. Very clean waitin Courteous and friendly staff. All employees spoke as they passed by. Explained future service and prices, asked if I had questions. Very clean waiting area with fully stocked snacks, coffee and cold drinks. Price for an oil change was reasonable. Great experience! More

Recalls and brake job Very courteous and professional. Brought vehicle in for two factory recalls. Did 5 point courtesy vehicle check. Found that brakes needed replacing. K Very courteous and professional. Brought vehicle in for two factory recalls. Did 5 point courtesy vehicle check. Found that brakes needed replacing. Kept me informed every step of the way. Vehicle was ready earlier than promised. More