
Safford Kia of Fredericksburg
Fredericksburg, VA
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Excellent Experience Neville provided outstanding customer service. The engine had went out in my previous vehicle and I was in need of a good used car. Neville showed m Neville provided outstanding customer service. The engine had went out in my previous vehicle and I was in need of a good used car. Neville showed me a couple of vehicles in my price range and once I selected a vehicle, he worked with the finance team (which was amazing) to seal the deal. Throughout the entire process, Neville respected the information I was providing to make my decision. Not once did I feel pressured. Neville treated me as if I was family and provided me with VIP treatement. He is the "go to" saleman at Kia!!!! More
Love Stafford Kia!! My personal experience as been amazing! Neville has been and will Always be my salesman to go to buy a car! The whole dealership is amazing and profe My personal experience as been amazing! Neville has been and will Always be my salesman to go to buy a car! The whole dealership is amazing and professional! I just love how they treat me and I won't ever go anywhere else! More
Stafford Kia worked with us for we were looking for. Jestin Roederer was wonderful and extremely helpful when we came in looking for a car after ours had been totaled in an accident. He listened to what Jestin Roederer was wonderful and extremely helpful when we came in looking for a car after ours had been totaled in an accident. He listened to what we wanted and took us straight to the car we ended up buying. He demonstrated knowledge of the vehicle and the process. I highly recommend both him and the entire Safford Kia staff. More
AWESOME and EXPERIENCED Salesman (Neville Ferguson) I normally don't write reviews, but I must after experiencing such great service from Neville, at Safford Kia. His years of experience showed when N I normally don't write reviews, but I must after experiencing such great service from Neville, at Safford Kia. His years of experience showed when Neville struck up a conversation with my wife and I. His first concern was not the amount of money that he could get out of us, but what vehicle best suited our daily needs. Neville asked the right questions even interjecting his own personal experience, helping us secure a vehicle that was within our budget. He showed us the various options, stating all the pros and cons with each individual model we were interested in. Neville is a trustworthy veteran of the USMC, whose primary concern is taking care of his customers. What an awesome experience not feeling scammed on a new car purchase! Ian F. More
AMAZING RON WILLIAMSON IS AWESOME! I love my car and I love how helpful everyone there was! Thank you guys so much. Put me and my daughter in a much safer car RON WILLIAMSON IS AWESOME! I love my car and I love how helpful everyone there was! Thank you guys so much. Put me and my daughter in a much safer car! More
New car purchase I bought my first truck from Kia then a brand new Kia Optima and the second time was just as amazing. Nelville was amazing in helping me buy a car of I bought my first truck from Kia then a brand new Kia Optima and the second time was just as amazing. Nelville was amazing in helping me buy a car of my dreams. He has an amazing no stress system and let's me find a car on my own patience. He was kind, friendly, spiritual, and funny. More
Great experience I had a great experience at Safford Kia. Mr. Bill gave me a great deal on my new car! I received great customer service as well. I would recommend thi I had a great experience at Safford Kia. Mr. Bill gave me a great deal on my new car! I received great customer service as well. I would recommend this dealership. More
HORRIBLE EXPERIENCE TONY LIED ABOUT THE FUNDS OF MY TRADE IN. The CAR I WANTED HE SAID THAT THEY COULD NOT LOCATE IT LOCALLY. WE ACTUALLY FOUND 4 CARS THE COLOR WE WANTED TONY LIED ABOUT THE FUNDS OF MY TRADE IN. The CAR I WANTED HE SAID THAT THEY COULD NOT LOCATE IT LOCALLY. WE ACTUALLY FOUND 4 CARS THE COLOR WE WANTED WITHIN 50 T0 80 MILES OF FREDERICKSBURG WITH A SALES PRICE DISCOUNTED BECAUSE IT WAS A 2016 Sportege we wanted. He added uncessary things to the sale price and even increase the ticket price as well, Nothing was explained to us. I happen to catch it all before the last page of the paper work was signed. We are seniors citzen and was taken advantage of by Tony and his sale consulant. Tim Williams be aware OF THEM PLEASE More
Kcall My husband and I had a wonderful experience at this dealership. Neville Ferguson was superb, very, very helpful, honest, and made you feel at ease in My husband and I had a wonderful experience at this dealership. Neville Ferguson was superb, very, very helpful, honest, and made you feel at ease in the car buying process. We came looking for one vehicle and walked out with 2 vehicles. I serve an awesome God !! Thanks Neville & Jacqui for all your help, will definitely recommend family and friends to your dealership !! More
The best place to buy a car This was my first time buying a car by myself and they treated me like gold. They took the time to explain in detail the process. Larry took time t This was my first time buying a car by myself and they treated me like gold. They took the time to explain in detail the process. Larry took time to seat with me for a while and speak, even let me eat lunch in this office, he is the Manager!! Eric was totally awesome explaining how the process worked and made sure I was satisfied the whole time I was there. He even moved the stuff from my old car to the new one. The lady in Finance, Chelsey, extremely helpful, kind and so patient! Every person that I dealt with at KIA was fantastic. And the technology at this place is state of the art. Safford KIA I love you all!! More