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Safford Kia of Fredericksburg

Fredericksburg, VA

4.1
602 Reviews

10663 Patriot Hwy

Fredericksburg, VA

22408

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Showing 602 reviews

February 06, 2022

Staff were courteous and kept me informed by texts and phone calls about the issues that they found. Took care of 2 recalls that I was unaware of. Thanks guys More

by whitepayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 07, 2022 -

Safford Kia of Fredericksburg responded

That's so great to hear, thank you!

February 02, 2022

Good people who respond to questions. They take the time to show new car details. More

by jsdavis291
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Osorio
Feb 07, 2022 -

Safford Kia of Fredericksburg responded

We're so happy to hear that, thank you!

January 25, 2022

Deal e rship took me right in as soon as I arrived. They had a shuddle driver take me to a restaurant and back. The service manager explained everything needed for the maintenance of my car. Folks in the de More

by gregfreeman63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Mathena
Jan 27, 2022 -

Safford Kia of Fredericksburg responded

We're so happy to hear that, thank you! See you next time!

December 01, 2021

Always a peasant experience! Staff is courteous, friendly and helpful. And I never feel taken advantage of. More

by Blkwidow554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
Dec 06, 2021 -

Safford Kia of Fredericksburg responded

We're so happy to hear that, thank you! See you next time :)

November 25, 2021

Courteous, professional, and friendly. Always a pleasure dealing with them. I have two Kia's and would not have purchased my second one had they not been so pleasant to deal with - from sales through servi More

by barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee, Justin and Pam
Nov 26, 2021 -

Safford Kia of Fredericksburg responded

Hi Barbara! We're overjoyed to hear how happy you are with the service that you received from our team. If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

October 20, 2021

Great buying experience. Friendly and helpful staff. Had an in car tutorial of how to use features More

by kac8492
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca was great and so was Johnny
Nov 09, 2021 -

Safford Kia of Fredericksburg responded

Thank you and congratulations again!

September 26, 2021

My experience was phenomenal. Justin took great care of me as a customer. I know my vehicle is In good hands. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 29, 2021 -

Safford Kia of Fredericksburg responded

We're thrilled to hear that, Ken! Thank you

September 22, 2021

Always friendly & helpful. Nice waiting area With complementary beverages & snacks. Work was done in timely manner. More

by rankin04@live.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 29, 2021 -

Safford Kia of Fredericksburg responded

We're happy to hear that, thanks again! and see you next time!

September 03, 2021

We have owned our KIA for about 6 years and the service has been great. Easy to make appointments. Everything done right the first time and completed in the time promised. The service personnel take the t More

by jalewkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin 1168
Sep 08, 2021 -

Safford Kia of Fredericksburg responded

We appreciate you taking the time to share your feedback with us and trusting us to take great care of your Kia. It's always a pleasure serving amazing customers like you. See you next time!

September 02, 2021

Lee was very helpful and knowledgeable. He let me know how long it would take and if I needed anything to let him know. The safford letter o came off and he got it fixed for me. More

by Qiksand1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
Sep 08, 2021 -

Safford Kia of Fredericksburg responded

We are thrilled to hear about your experience with Lee in our service department. Your satisfaction is our top priority. If there is ever anything else that we can assist you with, please do not hesitate to let us know, .Thanks again :)

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