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Safford Volkswagen Richmond
Richmond, VA
255 Reviews
The team at Safford Volkswagen Richmond would like to welcome you to our dealership in Richmond, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Richmond, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Richmond count on the high-quality vehicles and services found at Safford Volkswagen Richmond, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 255 reviews
October 18, 2025
From beginning to end, my experience was fantastic. Jonathan was amazing and provided a lot of information about the car. I'm genuinely happy with my new vehicle! Jonathan was amazing and provided a lot of information about the car. I'm genuinely happy with my new vehicle! More
by cookc1123
Verified Customer
October 18, 2025
Everyone was great! The customer service was outstanding from the 1st call to pick-up. I am thoroughly impressed. Don and the crew are phenomenal! I appreciate all of yo The customer service was outstanding from the 1st call to pick-up. I am thoroughly impressed. Don and the crew are phenomenal! I appreciate all of your hard work. Thank you for a job well done! More
by ANNETTEDOLLEY
Employees Worked With
Other Employees :
Andrew Dalton, Karl Solid JR, Carrie Shipp
October 18, 2025
I was surprised that my warranty had expired and getting a new battery cost me a total $776. a new battery cost me a total $776. More
by ALOHAGINNY
Employees Worked With
October 18, 2025
Donald did excellent job. Was very professional and helpful. Answer all my questions. Car was done on time. Was very professional and helpful. Answer all my questions. Car was done on time. More
by AUDI9
Employees Worked With
October 17, 2025
The staff was friendly. The GM Chris was very professional..It was a great visit. I would recommend Safford brown to anyone looking for a new car. The GM Chris was very professional..It was a great visit. I would recommend Safford brown to anyone looking for a new car. More
by mbalsom70
October 17, 2025
Great service and concerns from Destiny and her team. They made the experience a relaxing one. Very good with prompt follow-ups and updates. I am 100% satisfied. Thanks. They made the experience a relaxing one. Very good with prompt follow-ups and updates. I am 100% satisfied. Thanks. More
by B. Sneo
October 16, 2025
The service is excellent. Don had my parts ordered the same day and the next day my car was serviced. Don had my parts ordered the same day and the next day my car was serviced. More
by CRYSTALDILWORTHJOHNSON
October 15, 2025
Great customer care friendly and fast. Was very accommodating while I waited there were snacks and drinks offered. Was very accommodating while I waited there were snacks and drinks offered. More
by TENEISHABOYKINS
October 14, 2025
Amazing customer service. Donald is always up front. Very helpful about what to expect and what is needed Donald is always up front. Very helpful about what to expect and what is needed More
by KENNETHMATTOCKS
Employees Worked With
