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Safford Volkswagen Richmond
Richmond, VA
253 Reviews
The team at Safford Volkswagen Richmond would like to welcome you to our dealership in Richmond, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Richmond, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Richmond count on the high-quality vehicles and services found at Safford Volkswagen Richmond, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 253 reviews
December 06, 2025
I previously bought a car a few years ago from here and it was an awful experience. This time, the showroom was nice, and the sales team was very friendly which was a nice change. it was an awful experience. This time, the showroom was nice, and the sales team was very friendly which was a nice change. More
by jared.coombs
Verified CustomerEmployees Worked With
December 03, 2025
I feel like I was unfairly charged on this visit. I called and let someone know and they were pretty rude about it. After me following up a few times they got back with me and were very nice about it I called and let someone know and they were pretty rude about it. After me following up a few times they got back with me and were very nice about it. But I’m worried about the future More
by RACHELBEHRENS
Employees Worked With
November 29, 2025
Everyone was very polite. Suggestions for maintenance were well explained and models and pictures used Suggestions for maintenance were well explained and models and pictures used More
by SELENAKCOPELAND
November 29, 2025
Very good customer service All issues were handled in a timely manner and all questions were answered timely manner and all questions were answered More
by gregory.dillman
November 28, 2025
Donald kept me informed, met me when I arrived to pick up my vehicle and explained everything that was done. He was polite, efficient and personable! my vehicle and explained everything that was done. He was polite, efficient and personable! More
by rhonda1128
November 27, 2025
Daniel, my service representative, was very courteous and helpful in answering all my questions. I appreciated the timely service while waiting for my car. helpful in answering all my questions. I appreciated the timely service while waiting for my car. More
by Ali R.
Employees Worked With
Daniel
November 27, 2025
Chris Richards the overall manager of this location is the absolute best. He's professional and super accommodating to his customers and he leads by example. His entire team are top notch. I have oircha the absolute best. He's professional and super accommodating to his customers and he leads by example. His entire team are top notch. I have oirchased 2 vehicles from this location under his leadership. I hope that he is valued by his employer. My family and I so appreciate him. I will habe no problem when its time to upgrade to another vehicle and purchasing from this location. More
by SASSYJ1
November 26, 2025
Professional and felt well taken care of. New waiting area has plenty of space and the amenities like snacks and coffee made my wait an easy stay. New waiting area has plenty of space and the amenities like snacks and coffee made my wait an easy stay. More
by DILLON.MATTINGLY
