Saline Chevrolet

Great leasing experience I recently leased a Chevy Equinox LT from Bill Crispin in Saline. William Whitehead was very professional and totally explained all my options for th I recently leased a Chevy Equinox LT from Bill Crispin in Saline. William Whitehead was very professional and totally explained all my options for the car. When I got the wrong discount code, he let me know so that I could get a different one to be able to take advantage of all the 1st quarter discounts that were being offered on the car. When asked about all the optional things they offered they went above and beyond to make sure I had ever available discount and benefit they could offer. They were not pushy about trying to close the first day I went there and were very accomidating on my date to close on the vehical. I was very impressed with their professionalism. More

Best service I've had! Absolutely amazing place to buy a used car. This is because they go so far the above and beyond standard, I couldn't imagine wanting to try another de Absolutely amazing place to buy a used car. This is because they go so far the above and beyond standard, I couldn't imagine wanting to try another dealer. I would probably drive 250 miles plus to get a car here. I worked with Omar as my salesman, but the whole team is great. They did everything they could, got me approved for my car loan, even talked to me and helped me make sure I got the warranty best for me. I boiught the car and was setting up the Onstar on the way home, and it wasn't until after closing (a couple hours) that I realized the passenger front speaker was blown. It was really an intermittent problem (loose connection), thus why they did not notice. But when I called in the morning they gave me no hassle, and we setup an appointment. They shuttled me to and from the shop so I could get it done while at work, and the service people even replaced the speaker, although I knew it was just a wire issue, just to ensure I had no issues. A week later, we had an ice storm. I was getting used to the automatic windows going full up and down (come from older cars), and I ended up frying my window regulator and popping the window off the track. I didn't know about the regulator at the time, but I called and admitted it was entirely my fault, not theirs, and asked if they could get me a price to get the window reinstalled on track. They had me bring it in same day, gave me a personal demo to drive myself back to work. And then fixed it, window regulator as well, and didnt charge me for it. And as I said, that was clearly on me, not them. They take great care of their customers, and when they do their sales followups. They don't appear to be hunting for customers so much, as feel genuinely caring of how you're doing and how the car is going. Of course as a business it is a followup for referalls, but they seem so genuine, it feels great when they call. Absolutely marvelous place. Cars are GM certified which is amazing, and expensive if you were to do it yourself. I'd recommend this place to anyone. And as I said. I love the team I've met, but I can personally say, Omar is a wonderful salesperson. Based on what I said I was looking for, he listened, and ironically brought the car I saw online that I came in for, without me telling him. He listened that well to what I needed. I originally intended for him to bring it, I try it to ease the sale approach, and then request that car, but he heard what I wanted. More

A1 Service - Highly Recommended Whenever I show up to Bill Crispin Chevrolet, Jay Drus always takes care of my vehicle like it is his own. This facility is always held to the highest Whenever I show up to Bill Crispin Chevrolet, Jay Drus always takes care of my vehicle like it is his own. This facility is always held to the highest standard and It shows, they are always willing to go the extra mile to make sure I have a good experience. Thanks! More

Great Dealership Great people!! My experience was top notch from sales to finance to car media sign up!! Everything I wanted was obtained. Randy Carpenter was great. H Great people!! My experience was top notch from sales to finance to car media sign up!! Everything I wanted was obtained. Randy Carpenter was great. He knew what I wanted and had to search and find me the car I asked for in a timely manner!! Service in the past has also been top notch!! That's why I came back to Bill Crispin!! More

Completely satisfied with my top notch service at Crispin! The staff at Bill Crispin always go out of their way to make sure I receive the best deal with most efficiency. The staff are accommodating, genuine, The staff at Bill Crispin always go out of their way to make sure I receive the best deal with most efficiency. The staff are accommodating, genuine, and experienced. I highly recommend Bill Crispin for your new or used car needs. More

Always an Excellent Experience at Crispin! We've been customers of Bill Crispin Chevrolet for 20+ years. We keep coming back because of the great service we get every time we're there. This pas We've been customers of Bill Crispin Chevrolet for 20+ years. We keep coming back because of the great service we get every time we're there. This past week, William Whitehead helped us with the purchase of our new car. We stopped in late Saturday afternoon and drove out Monday evening with a new car--the process was simple and easy with William's help. Friendly and approachable, William is a good listener and knows his stuff. He did a great job explaining our options and walking through what was needed to get the sale done quickly I especially liked the call ahead of our pick-up appointment where he went over/reminded me what to bring to the closing. THAT'S great service! Overall, we appreciated his focus on making sure we got what we wanted--we're very happy! Others in the dealership also helped make this a great experience, too: Sales Manager Kim, Finance expert Shirley, and Owner, Debbie Crispin--they all took time to talk with us and made us feel important and valued. And this seemed to be the norm, as we watched other salespeople interact with customers--they have a genuine interest in developing relationships, not just selling cars. We definitely recommend Bill Crispin Chevrolet! More

good experiance in the dealer Mike HERMAN is very good sales person .Mike help me fond a car in ma budget,and a car that i love now .its a Traxt and i like because it seat higher t Mike HERMAN is very good sales person .Mike help me fond a car in ma budget,and a car that i love now .its a Traxt and i like because it seat higher that my previous car ,and i can see better when i drive. i am very please whit it thank you Mike . Pierrette Vaillancourt . More

Excellent Experience! We were able to get a great deal on the exact car we wanted and the entire process was seamless and quick. We will definitely be going back when it's We were able to get a great deal on the exact car we wanted and the entire process was seamless and quick. We will definitely be going back when it's time to purchase another vehicle. More

Phenomenal experience It was such a pleasure purchasing for the second time at Bill Crispin. Even though it was my second purchase, they made me feel like i have known them It was such a pleasure purchasing for the second time at Bill Crispin. Even though it was my second purchase, they made me feel like i have known them all for years. We went through all the options before coming to a decision which is always nice. Despite not working there long, Laura seems to have a natual expertise for cars. They always ensure you leave satisfied and never anything less. More

Fantastic Team of People! This is my second car getting through Bill Crispin! And I couldn't be more happier! This time around I thought I was in an impossible situation that I This is my second car getting through Bill Crispin! And I couldn't be more happier! This time around I thought I was in an impossible situation that I wouldn't be able to get out of. Sure enough Debbie and her team, Lacey and Megan, did the impossible and got me into my very first lease on my own! I will never go to another dealer for a car! Only to the best, Bill Crispin! After I was approved, I was so in shocked, all the staffed that helped me gave me a hug and shook my hand and where just so happy for me! I love those people and they will continue to get my business as well as anyone I can get to listen! You guys are amazing! Never Change! More