Saline Chevrolet

Exceptional People I had never been to Bill Crispin Chevrolet until last week (10/25/2017). The people I interfaced with were professional, knowledgeable, efficient, he I had never been to Bill Crispin Chevrolet until last week (10/25/2017). The people I interfaced with were professional, knowledgeable, efficient, helpful and friendly. They made the whole process of buying a new truck smooth and easy. More

Great customer service at the pre-owned location Stopped in to Bill Crispin pre-owned lot on Michigan Ave in Saline. Spent a week working with Omar, who was a great help in our search for a quality u Stopped in to Bill Crispin pre-owned lot on Michigan Ave in Saline. Spent a week working with Omar, who was a great help in our search for a quality used car that fit our family's needs. We were able to find the right car at the right price, and even had a few laughs with the team along the way. Appreciate the help and great customer service! More

Fantastic Service Ive always had a great experience with Bill Crispin. Very professional and they treat me right. I bought my 2013 Camaro from Bill Crispin and they Ive always had a great experience with Bill Crispin. Very professional and they treat me right. I bought my 2013 Camaro from Bill Crispin and they always took care of me. I unfortunately had a accident and the car was totaled. When I was in the market for a 2016, Bill Crispin did not have any in stock so being the impatient person I am, Victory Chevrolet In Milan had 2 in stock. So Just drove to take a "look" and ended up driving away with a black 2SS. All was pretty good, no complaints till at about 22,000 miles I developed a shake. Kinda like driving over the ruble strips on the road, just no sound. And My car when taking off felt like it was missing/ starving for fuel. very noticeable issues. sometimes so bad, wife did not like to take it anywhere. So I took it to Victory. I wanted to take someone for a test drive but I guess the whole place was on lunch. I explained my problem and I'm thinking from the start and the next phone call with Victory, wasn't going well. The service writer was kinda rude. So after a week, I was called and told that this is all "NORMAL"...A week??. I kindly told him I spent $50K on a car and these issues are not "NORMAL". I mean would you spend 50K on a car and 20000 miles later have a issue that felt like the engine was missing , or riding on rumble strips when in cruise? I always have to accelerate, or decelerate to make the vibration go away. Clearly they didn't test drive it right, or just ran it hard... I had explained that I had read on line that other dealerships were seeing this same problem and the trans had to be flushed. He told me they don't read the forums and that GM reps told them that this was a normal issue. So in the end , Victory cared less about fixing my problem. They got what they wanted, just sold me a car.. So I picked up my car from Victory, and drove straight over to Bill Crispin's. I explained to Shelly (hope that's spelled right) of what my issue was, and if they couldn't duplicate it, please call me, Id pay out of pocket to take a mechanic for a ride. I know time is money. My appointment was on Friday morning, so I dropped it off Thursday afternoon. They took it in Friday and that day I got a call (wow 1 day) . Their mechanic hooked the laptop up, and test drove and wala, there is a problem. There is a service bulletin for this issue (I guess Victory don't read the service bulletins either?) And the trans has to be flushed out, and once done, I drive 200 miles, and if issue persist, the next step will be taken. I picked my car up on Tuesday and I am doing the test runs. So I am very happy on how Bill Crispin took care of me, ill never go anywhere else to buy a GM car, or have my car worked on, and Id recommend anyone reading this, even if you have to drive a few extra miles (or even a lot!), and you want to be taken care of after you buy a car and not just before. Go to Bill Crispin's, buy your vehicle here, and never worry that your issue wont be handled the way mine was using anyone else. Thank you guys! More

Very easy to deal with No pressure and no BS, I asked if there was room for the price to move down and Aaron checked in to and moved it down, not to exactly where I wanted, No pressure and no BS, I asked if there was room for the price to move down and Aaron checked in to and moved it down, not to exactly where I wanted, but darn close. Staff was knowledgeable and the deal was easy. More

Great experience It was a great experience working with this dealership. Friendly people willing to do what it takes to gain your business! Ask for Kevin Kelsey! It was a great experience working with this dealership. Friendly people willing to do what it takes to gain your business! Ask for Kevin Kelsey! More

Knowledgeable, Polite, Helpful, No-Pressure Sales Staff I was greeted promptly, matched to a very helpful salesperson (Steve) and in minutes, I had the information I needed, was shown a vehicle of interest I was greeted promptly, matched to a very helpful salesperson (Steve) and in minutes, I had the information I needed, was shown a vehicle of interest and my information was collected for follow-up. I could tell very quickly that this was a place with folks I could trust. I will likely be back. More

used cars with no pressure saw a few cars on website, was nice to get courtesy call about the cars. when i went to look ,everyone at used car department was very easy to work w saw a few cars on website, was nice to get courtesy call about the cars. when i went to look ,everyone at used car department was very easy to work with. omar was great and knew his cars, summer did a wonderful job with all the paperwork. it's nice to shop where they work on my schedule not there's. More

Debbie Crispin is the best at what she does Debbie Crispin was great. The sales experience was beyond expectation from the first phone call to driving off the lot. Deb gets the process from a co Debbie Crispin was great. The sales experience was beyond expectation from the first phone call to driving off the lot. Deb gets the process from a consumers viewpoint, LISTENED to my needs and delivered on them. Deb and her staff went above and beyond to make things happen quickly and without any snag - continually making sure along the way I was comfortable with the process. I will buy from Crispin and especially Deb again and have already recommend them to others and will continue to do so. I sell for a living - as well as train sales staff. I am what might be considered very judgmental in the sales process and will not buy from a poor sales approach. I would not have changed a thing about what Crispin and especially Deb did. Bottom line: I am happy with my experience. Bob Urban More

Great, helpful service Very courteous and friendly, helpful finance options, no complications, and (often the big one) no pressure. You really can't ask for more than that. Very courteous and friendly, helpful finance options, no complications, and (often the big one) no pressure. You really can't ask for more than that. More

Great shopping experience. The management and sales staff made my wife and I feel right at home. They took the time to answer all our questions and make sure our all our vehicle The management and sales staff made my wife and I feel right at home. They took the time to answer all our questions and make sure our all our vehicle needs were met.We look forward to maintaining our relationship with this dealership. We love our new Silverado pickup. More