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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
301 Reviews

301 Reviews of Sam Boswell Honda of Gadsden - Service Center

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February 12, 2024

It was great service from the moment I stepped out of my car I was greeted warmly with a smile More

by Dezsand
Recommend Dealer
Yes
Feb 15, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for your review! We really appreciate your business and are so happy that our staff could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, the Team at Sam Boswell Honda Gadsden

February 11, 2024

Great. Quick and painless Service was performed in a timely manner and they answered all of my questions More

by CASEYFAULKNER143
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
Feb 14, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, the Team at Sam Boswell Honda Gadsden

February 11, 2024

Laura is a pleasure to work with. I’m so glad that she is back. You hired a great employee! More

by darbyala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Laura. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, the Team at Sam Boswell Honda Gadsden

February 11, 2024

Pleasant service and not a long wait Got me in and out in a decent time More

by MARGIE.DOOLEY
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Feb 14, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing your feedback, Margie! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, the Team at Sam Boswell Honda Gadsden

February 10, 2024

Fast, professional, and knowledgeable. Takes a real interest in each individual to solve whatever problem they may have. More

by ROWLAND4181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Laten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Sam Boswell Honda of Gadsden responded

We are so glad we could take care of all of your needs at Sam Boswell Honda Gadsden. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, the Team at Sam Boswell Honda Gadsden

February 10, 2024

Friendly and courteous. Takes good care of your auto. Always fresh coffee , soft drinks, water and snacks!! Everything is very pristeen!! Good folks!!!! More

by amosmichael1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Sam Boswell Honda of Gadsden responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

February 10, 2024

First experience was impressive I will be back. Price was reasonable. The service person did well explaining what was performed, More

by eapiazza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to leave a positive review! We appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, the Team at Sam Boswell Honda Gadsden

February 09, 2024

My appointment was at 10 they didn't pull my truck to the back to do repairs for a factory recall until 11am this is why I scheduled an appointment for a 15 minute fix caused me a hour and a half of my time More

by dannyjoe023
Recommend Dealer
No
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Feb 12, 2024 -

Sam Boswell Honda of Gadsden responded

Danny, we appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, the Team at Sam Boswell Honda Gadsden

February 09, 2024

Great experience. Nice people. I was treated with kindness and respect. Everyone was very accommodating. Loved Miss Laura! More

by sjcunn
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Feb 14, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, the Team at Sam Boswell Honda Gadsden

February 09, 2024

I have bought or traded cars many times during my lifetime but this was the best, most pleasant experience I have ever had. The salesman (Jordan Wells) was very nice, helpful but did not make me fee More

by BUNZIE01
Recommend Dealer
Yes
Employees Worked With
Jordan Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have the most pleasant experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, the Team at Sam Boswell Honda Gadsden

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