This place will rip you off. Took my Jeep Wrangler in for A/C heater diagnosis. Immediately I was told by one Svc Advisor that they've been really slow, no business and that it was a bad time for business. I've had A/C issues before & diagnosis if quick. After more than 2 hrs, seeing all other customers with more work done yet leaving, I asked again, what's taking so long. Advisor took me to Carl (Tech) & showed me a $1,500 quote. Not 1 thing had to do with my issue. Tech mentioned oil leakage from oil pan gasket from bad work at the Jeep dealership in Ponitac, IL, which I knew of. Then he said I have to have water pump replaced because it 'seems loose'. He also said there's oil leakage but he doesn't know where. He showed me the dirt around my engine before telling me all my coolant is missing & I obviously have a leak. Knowing I had full coolant & no issues just the day before & morning of (I checked my coolant when I checked windshield fluid) the day I took it in, I asked him why there was a mess all over my coolant cap. Tech said he must've spilled a little when checking the coolant level. I asked why he didn't just look at the reservoir & he had no answer. That's when I looked & it was gone. Very little sat at the bottom of overflow reservoir. I knew then that the crook drained my coolant. I asked if he did the diagnosis on the A/C Heater, the only reason I brought it in & he said he would do the diagnosis after I have all the other work done bcuz it may 'fix' the heater problem! LOL I left, paid nothing & will not pay anything bcuz he did not even do the diagnosis. I even told him to fill my coolant back up (I knew he'd drained it when he made a mess) but he did not. It was clear that he was just trying to make some quick cash. I was also told by a Svc Advisor that the tech get commission. I would bet $ that so many people are having some water pump issues & strange leakage problems these days although things just evaporate into the air. This guy is a crook & cannot be trusted. Too bad, because there are 2 Svc Advisors that are decent & honest & tell me when somebody lies to me. Skip this place unless you want to have work done that you don't need.