Sam Leman Toyota Bloomington

I worked out a deal with the sales person and sales manager over the weekend. I told them I would be in on Monday afternoon to bring the check from the credit union and sign all the paperwork. I was manager over the weekend. I told them I would be in on Monday afternoon to bring the check from the credit union and sign all the paperwork. I was unable to get tot he dealership Saturday before they closed but I offered to put something down on my credit card, the sales manager said not to worry about it if I was coming in on Monday. I emailed him on Monday morning around 10:00 and said I had the check in hand and will be there around 3:45. He replied back that he would see me then! Around 1:30 I get an email from the sales person saying they sold the truck. I contacted the corparate general manager and discussed it with him. He agreed they chould have contacted me before sellign the vehicle to verify I would be there to close the deal. He said he would get with the sales person the next day and have atalk with him He said they will at least find me another vehicle about the same or better at the same price. The next afternoon I got a link to the companies inventory and said to let me know if they could help. A far cry from what I was told and they have not gotten back a hold of me even after I reached out to the GM again. DO NOT TRUST THIS PLACE, THEY HAVE NO INTEGRITY AND JUST TELL YOU WHAT YOU WANT TO HEAR. DO NOT BUY FROM HERE. SINCE THIS HAPPENED I HAVE HAD TWO OTHER FRIENDS WITH BAD EXPERIENCES FROM HERE AND WILL NEVER BUY FROM A SAM LEMAN AGAIN. More

Very nice polite not pushy easiest experience we ever had at a dealer. Juan was great as our salesman!!! at a dealer. Juan was great as our salesman!!! More

Wonderful customer service provided by Jason. Great communication and great effort to find the car we wanted. Great communication and great effort to find the car we wanted. More

I worked with Kylie, “Service Advisor” yesterday. Kylie worked with me through the entire process while my car was being serviced utilizing Toyota Care. The oil was changed, tires rotated and a Toy Kylie worked with me through the entire process while my car was being serviced utilizing Toyota Care. The oil was changed, tires rotated and a Toyota Recall was checked. The result for the recall indicated my car was safe and did not need to be corrected. My 2023 Toyota Highlander has operated flawlessly since I purchased it a year ago. I trust Sam Lemon Toyota to work on my car and believe the 1 hr and 1/2 drive is well worth it! I highly recommend this dealership and if you are lucky enough to get Kylie as your service advisor, you will be well taken care of!! More

Worked with Jason for our New Sienna , he was transparent and kept me informed during the whole process and kept me informed during the whole process More

I have bought 2 Toyotas from Damian at Sam Lemans Toyota in Bloomington. Damian is very knowledgeable about the vehicle and a pleasure to work with. in Bloomington. Damian is very knowledgeable about the vehicle and a pleasure to work with. More

We had a great experience at Sam’s Leman Toyota! Alfonso met us as we walked in. The dealership was bright, fresh, and so clean. This is the first dealership purchase we had ever made. We thought we Alfonso met us as we walked in. The dealership was bright, fresh, and so clean. This is the first dealership purchase we had ever made. We thought we were going to buy a car. Alfonso suggested a Nissan. After an hour and a half of walking the lot, we changed our minds and decided a small SUV was a better fit for us. Alfonso was patient as he gave us the specs on a Jeep they had just gotten in and he had mentioned upon our arrival. Alfonso had to start the ‘paperwork’ process over again and he did so with a smile. He never once made it seem like an inconvenience. We are thrilled with our new Jeep and appreciate the check in from Alfonso after our purchase as he was unable to be there when we came back to pick up the Jeep. Alfonso kindly called us to let us know Damien would be greeting us to finish our buying experience. Thanks again, Alfonso! We will be seeing you occasionally for our free car washes! Ron and Krista More

Kyle Kleinschmidt is great , helpful, transparent, but the rest of the organization especially the accounting/ documents division is not. the rest of the organization especially the accounting/ documents division is not. More

Excellent experience working with Damian Fleming on the purchase of a new 2024 Celestial Silver Metallic Toyota Tundra Platinum Hybrid. This is the 3rd vehicle purchase at Sam Leman Toyota working with Da purchase of a new 2024 Celestial Silver Metallic Toyota Tundra Platinum Hybrid. This is the 3rd vehicle purchase at Sam Leman Toyota working with Damian, and it has been an excellent experience all 3 times. If you are in the market for a new (or used) Toyota, give Damian a ring! More