Back

Sam Leman Toyota Bloomington

Bloomington, IL

4.4
98 Reviews

1615 Morrissey Dr

Bloomington, IL

61704

Directions

By Type

Showing 98 reviews

August 30, 2021

Hugo was awesome to work with. He made buying a vehicle out of state, sight unseen, quick and easy. Communication was excellent every phase of the sale. Couldn't have asked for a better experience! More

by caf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
July 26, 2021

I had a very great experience working with Jason Goble in purchasing a new vehicle. He was very flexible and was able to help me make my purchase of my 2021 Corolla LE as smooth as possible. Jason was very a More

by SJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Goble, Jake Marlow
July 08, 2021

My experience with Hugo Bucio at Sam Leman Toyota has been very positive. I recently bought a new 2021 Camry LE from this dealership and everything went perfect. Before I purchased the Camry LE I test dr More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Bucio, Jacob Marlow, Rick Waldschmidt
June 29, 2021

Everyone very friendly. Our salesman Tony Clark was friendly and helped us through all questions and paperwork. This was our first time with this dealership and would recommend them to others looking f More

by Ed R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Clark and Blenn
April 21, 2021

I inquired about a used car and was told that they could take $35 off asking for their best price. (not $350....$35) I said thanks but that won't work. Over the next week I received 20 text messages/3 phone More

by Jason Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I think the only one who didn't contact me was Sam Leman
Apr 22, 2021 -

Sam Leman Toyota Bloomington responded

Hello Jason, we are sorry to hear that you are dissatisfied with your recent experience with us. While we always strive to find a price that our customers are satisfied with, we are not always able to meet the customer's expectations on vehicle price. That being said, part of the customer service we provide is customer follow-up and we are sorry to hear that you felt that this follow-up was excessive. We appreciate your feedback and will do our best to improve the overall experience in the future. Please feel free to contact us at 309-662-3800 if you have any further questions or concerns. Thank you.

January 22, 2021

Chad Faulkner was our sales rep when we were looking for our new Highlander. Chad was very knowledgeable and helpful, he explained all the upgrades. More

by Dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Faulkner
January 13, 2021

Sales consultant Ray Hess was very respectful,kind, very friendly.Ray Hess great to work with. Thanks for all your help. Looking forward to the next time. More

by tjklaser42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hess
December 27, 2020

I picked up my Toyota Rav4 hybrid today, and I am thrilled with my new vehicle. I purchased my vehicle through Chad Faulkner, and he was very helpful and informative, and he helped me get the Ruby F More

by Susan Jiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Faulkner
December 05, 2020

Great customer service, very friendly and transparent, Chad was awesome and great to work with! Nice truck and I am looking forward to put it in good use. More

by Smadi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Faulkner
November 19, 2020

I recently purchased a 2014 Honda CR-V through Alfonso Masson. Alfonso helped me to narrow my search by focusing on what I needed and wanted...not trying to up-sale me. He's very responsive, professional, More

by Customer Too
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alphonso Masson