Sam Pack's Five Star Ford Lewisville - Service Center

My car brake light wouldn't turn off so it drained my battery therefore my car wouldn't start battery was dead. Amazingly Sam Pack Five Star dealership sent a service guy to my home. He fixed the break l battery therefore my car wouldn't start battery was dead. Amazingly Sam Pack Five Star dealership sent a service guy to my home. He fixed the break light issues ..I didn't know they would go the extra mile and come to your home to help you. I am a customer for life. My name is Linda Cottingham and I think the customer service is the greatest that I have experienced in many years. Thank you. More

Paul Schroeder always going above and beyond for us. We are truly blessed having him as our service advisor. We are truly blessed having him as our service advisor. More

I’ve used Sam Pack Ford in Lewisville and Carrollton and have found consistent service. They were fast and efficient in getting my service completed correctly and quickly with a comfortable waiting area whe have found consistent service. They were fast and efficient in getting my service completed correctly and quickly with a comfortable waiting area when I decided to wait for my truck service to be completed. They also have a courtesy shuttle to provide a ride to and from the dealership if needed. Thank you Sam Pack! More

Paul has always done a fantastic job taking care of my vehicle and I have seen him for over 20 years. vehicle and I have seen him for over 20 years. More

I might seem a bit biased because I’ve worked in Fleet at Five Star Ford off and on for about 10 years but I find Mr. Paul Schroeder a consumable professional and the service writer of choice when it comes Five Star Ford off and on for about 10 years but I find Mr. Paul Schroeder a consumable professional and the service writer of choice when it comes to my vehicle’s servicing needs. More

Got my diesel truck an oil change and tire rotation in an hour and a half. That’s pretty quick, especially these days. Very happy with the customer service hour and a half. That’s pretty quick, especially these days. Very happy with the customer service More

Paul Shroeder and his crew are very professional! ! Great service every time Reliable and trustworthy. It’s the only place I trust!! ! Great service every time Reliable and trustworthy. It’s the only place I trust!! More

Great service and communication. They completed my service on time and the work was excellent. They completed my service on time and the work was excellent. More

They treat u good, never any problems n I’m in n out fairly fast fairly fast More

My service agent was amazing. He juggles a lot of customers at one time, but he made sure I had all I needed and made sure I used a coupon. He called with updates. The person chec He juggles a lot of customers at one time, but he made sure I had all I needed and made sure I used a coupon. He called with updates. The person checking me out was thorough. She made sure I knew I could pay with Ford points. That was a huge blessing on a teacher salary!! I got 5 Star service and will remain a loyal customer! Thank you Lewisville 5 Star Ford! More