Sam Pack's Five Star Ford Lewisville - Service Center

The service department is awesome. They took in my 2011 F-150 and made multiple repairs that were needed. I appreciate how they kept me informed and treated me well. The repairs that w They took in my 2011 F-150 and made multiple repairs that were needed. I appreciate how they kept me informed and treated me well. The repairs that were done, were items that needed to be repaired and they never tried to force an up-sale. I want to thank Annette and the service department for the job well done. More

The service department was very nice & organized. Everyone there spoke and said good morning. Once Jon viewed my vehicle, I took a tour to the salesfloor and it was very clean as well. The coffee was Everyone there spoke and said good morning. Once Jon viewed my vehicle, I took a tour to the salesfloor and it was very clean as well. The coffee was great!!!! More

Pete York is a good person. Completely open and honest and showed me a coupon which softened the blow Completely open and honest and showed me a coupon which softened the blow More

I love this dealership. Always a pleasant experience and my service advisor Zach is awesome. Always a pleasant experience and my service advisor Zach is awesome. More

I was pleased with how the Manger Paul in service got back with me and priced matched and even beat other service dealers. Quality workmanship, and maximizing my dollar💵. back with me and priced matched and even beat other service dealers. Quality workmanship, and maximizing my dollar💵. More

Great team. Quick repair. Was kept informed and appreciated the follow up on the status. Will be back. Quick repair. Was kept informed and appreciated the follow up on the status. Will be back. More

The people who took care of my car and me were very professional and gave excellent information, as needed professional and gave excellent information, as needed More

I’ve been your client for a long time. Do you can be sure I’m satisfied. Do you can be sure I’m satisfied. More

Zach in service is very professional. He keeps us well informed of our vehicle’s repair status He keeps us well informed of our vehicle’s repair status More

Great service by Pete. He helped me look for the best deal for tires and offered to price match Discount Tires. All work was thorough. My car came back clean and well mai He helped me look for the best deal for tires and offered to price match Discount Tires. All work was thorough. My car came back clean and well maintained. More