Sames Bastrop Chrysler Dodge Jeep Ram

Delivered far more than expected We initially were only "looking" as to possibility of getting a new Jeep Wrangler and had no real idea of what all the variables were. Arriving just We initially were only "looking" as to possibility of getting a new Jeep Wrangler and had no real idea of what all the variables were. Arriving just before dark we were just going to walk around and look at the stickers. Shortly after arrival Sergio Garciasalas, introduced himself and offered to help us. He was the antithesis of the stereotypical car sales guy. Just a congenial, how can I help and that was it. He wound up chasing a few keys to open cars and assisted us in taking 2 for a test drive. THERE WAS NEVER ANY SENSE OF PRESSURE!!! We were in charge. Upon leaving we were not barraged with a bunch of sales calls or anything like that at all. We wound up going back to look some more a couple of weeks later and found one we really liked. Went home that night and did some research on value of our trade in and what a reasonable discount might be on the vehicle we liked.. Got prepared to go in and negotiate!!!! Upon confirming we were interested, Sergio introduced us to Matt whom spent a minute or two looking at numbers and literally just wrote out what they could do. It was very close to what I had pre-determined would be a "good deal". So there was no negotiation. We were done and the rest of the transaction was just as good. If I have to register a complain I guess I will state the parking lot is in need of some minor repair here and there. Couldn't ask for more. Everyone there very cordial. More

Second A plus experience This is our second time purchasing from Sames Bastrop. First time was such a wonderful experience with a wonderful sales JR and financial department w This is our second time purchasing from Sames Bastrop. First time was such a wonderful experience with a wonderful sales JR and financial department was fast and efficient that we tried it again on our second Ram 2500. Must say second experience was as great as first. If you're looking for the best sales team and best price around don't hesitate to give them a chance. More

Shopping close to home is the best way I live in The Colony, only about a mile from Sames CDJ in Bastrop. Looking to buy my third new Jeep in a row, I had done my homework, visited dealers I live in The Colony, only about a mile from Sames CDJ in Bastrop. Looking to buy my third new Jeep in a row, I had done my homework, visited dealers within 75 miles, and searched the WEB for a Cherokee Latitude to exactly match my requirements list. I found "the one" at the dealership in Killeen, TX. I took the VIN to Sames CDJ on a Sunday afternoon and told them about it. After looking first at the Bastrop inventory, they agreed to go get the vehicle and have it transferred to Sames lot. By Monday afternoon they had my vehicle on the lot and we closed the deal Monday afternoon. We settled for a mutually acceptable "fair market price" about $5000 below the fleet price. I had to leave it for a few days to have a "Factory" trailer hitch installed and was home with it by the end of the week. Now, it's time for a road trip! More

Awesome Experience! Went to go see a Truck that caught our eye, one hour and a half later I'm driving home in my new truck!!! April, Sergio, and Larry were Great! Went to go see a Truck that caught our eye, one hour and a half later I'm driving home in my new truck!!! April, Sergio, and Larry were Great! More

Best Car Buying Experience Ever Chris Mora was wonderful, knowledgeable, and most importantly laid back and not pushy but helpful and fair. The entire dealership genuinely cares that Chris Mora was wonderful, knowledgeable, and most importantly laid back and not pushy but helpful and fair. The entire dealership genuinely cares that you find the right car for you. The entire experience was amazing and I was blown away by how easy, non-salesman style and honest it was. If you are looking to buy a brand they carry or need a used car that they have in inventory it is worth the drive to deal with these folks. More

Super great and friendly Been looking for a new truck these guys are the best although I have not got the truck yet and drove 2 and a half hours all the way thier just to find Been looking for a new truck these guys are the best although I have not got the truck yet and drove 2 and a half hours all the way thier just to find out the truck was broke down they treated me right hopefully they get the truck up and going so I can go pick it up best customer service I ever had and willing to help in a hard situation hope to see you guys soon More

New truck I spent approximately 2.5 weeks looking for a new truck at the right price. Dealt with upwards of 10 dealerships. Got most of the way through the proc I spent approximately 2.5 weeks looking for a new truck at the right price. Dealt with upwards of 10 dealerships. Got most of the way through the process with four and had three of those play your typical car salesman games. One had me drive four hours to their location just to pretend a phone conversation never occured. Sames Bastrop was the exception, we couldn't come to an agreement at first and I'd given up but a little while later I got a call back from Sergio and he gave me the impression he was really pushing to get me as close as possible to the out the door price I needed. They treated me right after I drove the three hours to their lot and as a result I left a proud owner of a new 2016 Ram 1500 Lonestar. Overall it was a very refreshing experience with this dealership and I'd recommend it to family and friends. Thanks again Sergio (Sales) and Matt (Finance or Management?) More

GRAND CHEROKEE - New Jeep Owner New Car Sales experience was exceptional. JT was thorough and allowed me space when I requested. No hard core pushy sales person. Respectful and allo New Car Sales experience was exceptional. JT was thorough and allowed me space when I requested. No hard core pushy sales person. Respectful and allowed me opportunity to get all details covered. JT described and explained all features. Great Experience getting what I wanted for the right price. THANKS! More

My sales guy Charles Juarez didnt give up. I had visited Sames Bastrop a few months prior to this review. Several test drives later, couldn't come up with a payment amount I could live with. Ch I had visited Sames Bastrop a few months prior to this review. Several test drives later, couldn't come up with a payment amount I could live with. Charles keep in contact with me via email and text. Sames offered a lot of incentives for the year end. Charles contacted me again and I decided to give it one more shot. Now I'm a proud owner of a new Ram 1500 Lone star Crew Cab. Great job Charles! A big thank you to you and Luis in financing. Great lob guys. More