Sames Bastrop Ford, Inc.

Excellent service. I went for an oil change and everything was good. They are very friendly! They all wear masks and made me feel good and safe been around. everything was good. They are very friendly! They all wear masks and made me feel good and safe been around. More

Beware! I was quoted a price and then after dropping my vehicle off and getting it fixed was given a price of almost double. There was no additional defect found. The issue was that I was given a price fro vehicle off and getting it fixed was given a price of almost double. There was no additional defect found. The issue was that I was given a price from service and then told I had to request a quote from parts department on my water pump. Guess what I am not a mechanic and didnt know valves had to be replaced when they replace the water pump. I was initially quoted $1100 for labor then 152.29 for the water pump. So after tax I was expecting $1355. After repeating what I was initially quoted they were so kind as to drop it to 1474.14. I will not ever go back. Maxwell Ford in South Austin is where I will go in the future. I was told by my brother who worked in the car industry that they would be more reliable. Wish I would have asked for his advice before going to this place. More

3 weeks they have had my car Went in for window not working they fixed it I got it back then both stopped working 3 days later and the transmission started slipping . They quoted Went in for window not working they fixed it I got it back then both stopped working 3 days later and the transmission started slipping . They quoted me 7200 for new transmission or 4300 for used with 90 day warranty. Prior to that the told me I need new control arms little did they know those were are replaced. Tey have had my car now for 3 weeks for a simple window switch. They are slow they try to over charge you and charge you for things you dont need. My door panel was off for them and the switch in the floor board. More

Service Had my Expedition towed at after hours. Jason called next morning the had my expedition out in timely manner at price he quoted. Great service. Had my Expedition towed at after hours. Jason called next morning the had my expedition out in timely manner at price he quoted. Great service. More

Excellent Salesman Coby Jones is an excellent salesman and dedicated to finding exactly what we were looking for. Definitely, worth the drive to get what we were looking Coby Jones is an excellent salesman and dedicated to finding exactly what we were looking for. Definitely, worth the drive to get what we were looking for and even delivered it to our house an hour and a half away. More

Awesome My recent experience at Sames Ford was great and fast. I did everything online and drove 152 miles to just spend 30 minutes to test drive sign and My recent experience at Sames Ford was great and fast. I did everything online and drove 152 miles to just spend 30 minutes to test drive sign and drive off with my new car. Liz Roop was very professional and knowledgeable made my experience enjoyable for once in buying a new car. I would recommend them to family and friends. More

Same as every other dealership Sames Bastrop, Same ole cons. They help themselves to your Ford incentives. They offer to fly you in and everything! That's great isn't it, once you g Sames Bastrop, Same ole cons. They help themselves to your Ford incentives. They offer to fly you in and everything! That's great isn't it, once you get to the finance circus tent you have no ride home, better sign on this line, so what its only a few bucks just sign! Do your research and come in prepared. They promise your they are different, but they arn't. The only scam I can say they dont partake in is the dealer sticker scam (Tint, Wheel Locks, Nitrogen, other junk). If you are going to do business with these people, ensure you have a buyers order before you head into the office. This is how they got me even though I asked for it multiple times, that should have been the biggest red flag. Well they didnt 'get' me for anything other than my time. More

2017 F250 My recent experience purchasing a vehicle at Sames was great! Shawn was very helpful, professional, and understood what I was looking for in my new pu My recent experience purchasing a vehicle at Sames was great! Shawn was very helpful, professional, and understood what I was looking for in my new purchase. The whole experience involved no pressure, and I walked out, with the keys to a new truck, knowing they tried their best to give me the best deal possible. If you're in the market for a new vehicle, don't hesitate to give Sames Bastrop Ford a call! Ask for Shawn in sales, and he'll take care of you! Thank you, Sames Bastrop Ford and Shawn!👍🏻 More

Purchased a new vehicle after Harvey floods I was extremely satisfied with my experience at SAMES Ford! I found my vehicle online and I came from Katy, Tx. to pick up the vehicle. All paperwo I was extremely satisfied with my experience at SAMES Ford! I found my vehicle online and I came from Katy, Tx. to pick up the vehicle. All paperwork was ready, my salesman was so friendly and patiently went through the vehicle with me. I will return for my next purchase! More

Exceptional!! I would like to thank the staff for their wonderful service. Especially Luis and Jeff they were such wonderful representatives. Im bery happy with my I would like to thank the staff for their wonderful service. Especially Luis and Jeff they were such wonderful representatives. Im bery happy with my new purchase. I would recommend sames ford to everyone. If you need a new ride, go to sames ford bastrop they'll take care of you!! More