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Sames Bastrop Ford, Inc.

Bastrop, TX

2.5
27 Lifetime Reviews Review Dealership

1115 TX-71

Bastrop, TX

78602

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27 Reviews of Sames Bastrop Ford, Inc.

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July 23, 2020

"Beware! I was quoted a price and then after dropping my..."

- hoff

Beware! I was quoted a price and then after dropping my vehicle off and getting it fixed was given a price of almost double. There was no additional defect found. The issue was that I was given a price from service and then told I had to request a quote from parts department on my water pump. Guess what I am not a mechanic and didnt know valves had to be replaced when they replace the water pump. I was initially quoted $1100 for labor then 152.29 for the water pump. So after tax I was expecting $1355. After repeating what I was initially quoted they were so kind as to drop it to 1474.14. I will not ever go back. Maxwell Ford in South Austin is where I will go in the future. I was told by my brother who worked in the car industry that they would be more reliable. Wish I would have asked for his advice before going to this place.

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Recommend Dealer
No
Employees Worked With
NA
April 08, 2019

"3 weeks they have had my car "

- Mich0773

Went in for window not working they fixed it I got it back then both stopped working 3 days later and the transmission started slipping . They quoted me 7200 for new transmission or 4300 for used with 90 day warranty. Prior to that the told me I need new control arms little did they know those were are replaced. Tey have had my car now for 3 weeks for a simple window switch. They are slow they try to over charge you and charge you for things you dont need. My door panel was off for them and the switch in the floor board.

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Recommend Dealer
No
Employees Worked With
Dont recall I have been contacted 1 time on y car
October 26, 2018

"Service"

- Don53

Had my Expedition towed at after hours. Jason called next morning the had my expedition out in timely manner at price he quoted. Great service.

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Recommend Dealer
Yes
Employees Worked With
Jason
November 29, 2017

"Excellent Salesman"

- Connie

Coby Jones is an excellent salesman and dedicated to finding exactly what we were looking for. Definitely, worth the drive to get what we were looking for and even delivered it to our house an hour and a half away.

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Recommend Dealer
Yes
Employees Worked With
Coby Jones
November 05, 2017

"Awesome"

- Debra Gonzalez

My recent experience at Sames Ford was great and fast. I did everything online and drove 152 miles to just spend 30 minutes to test drive sign and drive off with my new car. Liz Roop was very professional and knowledgeable made my experience enjoyable for once in buying a new car. I would recommend them to family and friends.

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Recommend Dealer
Yes
Employees Worked With
Liz Roop
October 14, 2017

"Same as every other dealership"

- DOGGTHESCAMHUNTER

Sames Bastrop, Same ole cons. They help themselves to your Ford incentives. They offer to fly you in and everything! That's great isn't it, once you get to the finance circus tent you have no ride home, better sign on this line, so what its only a few bucks just sign! Do your research and come in prepared. They promise your they are different, but they arn't. The only scam I can say they dont partake in is the dealer sticker scam (Tint, Wheel Locks, Nitrogen, other junk). If you are going to do business with these people, ensure you have a buyers order before you head into the office. This is how they got me even though I asked for it multiple times, that should have been the biggest red flag. Well they didnt 'get' me for anything other than my time.

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Recommend Dealer
No
Employees Worked With
All of them
September 26, 2017

"2017 F250"

- Mitch654

My recent experience purchasing a vehicle at Sames was great! Shawn was very helpful, professional, and understood what I was looking for in my new purchase. The whole experience involved no pressure, and I walked out, with the keys to a new truck, knowing they tried their best to give me the best deal possible. If you're in the market for a new vehicle, don't hesitate to give Sames Bastrop Ford a call! Ask for Shawn in sales, and he'll take care of you! Thank you, Sames Bastrop Ford and Shawn!👍🏻

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Recommend Dealer
Yes
Employees Worked With
Shawn
September 12, 2017

"Purchased a new vehicle after Harvey floods"

- vke

I was extremely satisfied with my experience at SAMES Ford! I found my vehicle online and I came from Katy, Tx. to pick up the vehicle. All paperwork was ready, my salesman was so friendly and patiently went through the vehicle with me. I will return for my next purchase!

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Recommend Dealer
Yes
Employees Worked With
Geoffrey Choules
July 27, 2017

"Exceptional!!"

- ANALICIA0890

I would like to thank the staff for their wonderful service. Especially Luis and Jeff they were such wonderful representatives. Im bery happy with my new purchase. I would recommend sames ford to everyone. If you need a new ride, go to sames ford bastrop they'll take care of you!!

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Recommend Dealer
Yes
Employees Worked With
Luis and Jeff
July 24, 2017

"Service"

- Camille

Oil change and service. Guys were friendly, service was quick. They educated me on importance of services. I looked at some new cars from the comfort of a golf cart.

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Recommend Dealer
Yes
Employees Worked With
Can't remember...
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