Sames Bastrop Ford, Inc.

Exceptional!! I would like to thank the staff for their wonderful service. Especially Luis and Jeff they were such wonderful representatives. Im bery happy with my I would like to thank the staff for their wonderful service. Especially Luis and Jeff they were such wonderful representatives. Im bery happy with my new purchase. I would recommend sames ford to everyone. If you need a new ride, go to sames ford bastrop they'll take care of you!! More

Service Oil change and service. Guys were friendly, service was quick. They educated me on importance of services. I looked at some new cars from the comfor Oil change and service. Guys were friendly, service was quick. They educated me on importance of services. I looked at some new cars from the comfort of a golf cart. More

Amazing I will say hands down best delarship ever... Ross our sales guy was really honest and helpful... He helped my husband and I with my first mommy car.. I will say hands down best delarship ever... Ross our sales guy was really honest and helpful... He helped my husband and I with my first mommy car... Love my Ford Flex... So I can honestly say you are in good hands... The team is great! More

Great Service We couldn't ask for a better service team to manage all our fleet needs, from new sales and used fleet sales, regular maintenance, and major repairs. We couldn't ask for a better service team to manage all our fleet needs, from new sales and used fleet sales, regular maintenance, and major repairs. They are a fast friendly team willing to do what it takes to keep us up and running. More

Loved My Experience I bought a 2017 Ford Mustang Saturday. Everything about the experience was great! My financing was worked out before I stepped on the lot. In and o I bought a 2017 Ford Mustang Saturday. Everything about the experience was great! My financing was worked out before I stepped on the lot. In and out in a couple of hours! More

My Ford experience. We have had the pleasure of doing business with Ford for years. We enjoy the comfort and style of the Ford products. The friendliness of your employee We have had the pleasure of doing business with Ford for years. We enjoy the comfort and style of the Ford products. The friendliness of your employees put us completely at ease. Would definately recommend. More

Not bad It was a simple issue...replace the handle for the hood release. Should not have taken two weekends to get that done. However, the first weekend, th It was a simple issue...replace the handle for the hood release. Should not have taken two weekends to get that done. However, the first weekend, the new handle could not be located. Seriously? The service guy, however, that helped me, had a great personality and good interaction. More

Worse experience ever This dealership sucks. I bought a used f350 from them 110 days ago for close to $30k . they told me it had new michielin tires all the way around . we This dealership sucks. I bought a used f350 from them 110 days ago for close to $30k . they told me it had new michielin tires all the way around . well they may have looked new but the back four dual tires were dry rotted. At 88 days from purchase and less than 3k miles on them the inside tire on pass side blew the side wall conpletly out for no reason.. A week later which was 93rd day from purchase i was driving 65 on hwy and inside dual on drivers side rear came apart and knocked half of my fender off.. I called my sales woman Liz. She told me that they wouldn't do anything about it bcuz it was over 90 days and I needed to be like every other person in the world and go buy some tires and hung up.. Then I called back a week later and talked to a sales person who told me he would have a manager call me back about this issue. No1,called back. I called again and demanded to talk to a manager. New car sales manager got on the phone and said they weren't gonna do anything if I didn't stop writing bad reviews about dealership and he would have someone call me back.. Its been a week and still no return call about my problem w truck. I wouldn't ever recommend this place to anyone because they won't take care of their customers after they get your money. I've never felt so cheated or disrespected in my life the way I do by sames ford bastrop Tx. I'll never buy from them again. I'll just go back to driving a RAM. More

Great Service Dept. Experience Had a great experience with Sames Service Dept. Had a recall on my Escape. They fixed the recalled part & also another recalled part I didn't even kno Had a great experience with Sames Service Dept. Had a recall on my Escape. They fixed the recalled part & also another recalled part I didn't even know had been recalled. Also, received very timely rides back & forth to where I needed to be. Very professional staff. Really appreciate them!!! More

I called Craig and told him what I wanted and he went to the Mercedes Auction and purched one for me. He got the car to the dealership, and I traded my 2005 C230 for 2011 C300. Love my Car and it was an ea the Mercedes Auction and purched one for me. He got the car to the dealership, and I traded my 2005 C230 for 2011 C300. Love my Car and it was an easy transaction. Thanks to all the staff at Munday Ford. More