San Diego Chrysler Dodge Jeep Ram

Santo was a extremely professional service representative. He went above and beyond to address all my vehicles concerns and the matter or warranty coverage. He did state he had to go the extra representative. He went above and beyond to address all my vehicles concerns and the matter or warranty coverage. He did state he had to go the extra effort to do the paperwork to warranty for my radiator. I had issues in the past but Santo is definately a gentleman that takes pride in his work. More

Repair, was great but no car was with $1000 dollar service is not great service in my opinion from a dealership. service is not great service in my opinion from a dealership. More

excellent no problem very nice to deal with a pleasure they are on the ball and did a great job they are on the ball and did a great job More

Charged me 3x the retail rate for parts/fluids needed in my oil change. Gave me a quote $180 less than what they charged me my oil change. Gave me a quote $180 less than what they charged me More

Kept my vehicle for 6 days without even looking at it. This seems to be their normal approach - take the car and then see when someone's ready to look at it after about a week goes by. Then they were non This seems to be their normal approach - take the car and then see when someone's ready to look at it after about a week goes by. Then they were non-responsive to my inquiries for 24 hours. I took the car back without having a safety issue fixed because I read reviews on their lack of quality repairs and don't want to take the risk. Clearly their a mess, don't care about the customer experience, and they need to improve their whole department. More

Poor customer service. Santo doesn't answer texts or phone calls, called over five times. Santo doesn't answer texts or phone calls, called over five times. More

Service was great and got me back on the road in a day. Good experience so far with buying my Ram from them. Good experience so far with buying my Ram from them. More

Place is a scam! They charged me +$200 dlls for “checking my car” and they then dared to quote me +$1000 for replacing my tire pressure sensors, worth $30! INSULTING! They charged me +$200 dlls for “checking my car” and they then dared to quote me +$1000 for replacing my tire pressure sensors, worth $30! INSULTING!!! More

Very dissatisfied with my experience. I was told twice that a tire rotation was included in their Express Oil Change however, when I dropped off my cat I was informed that there was a $3 I was told twice that a tire rotation was included in their Express Oil Change however, when I dropped off my cat I was informed that there was a $35 additional charge for this service. I was told that they would email me details of additional services that my car needed. Instead they texted it and the link expired the next day. I twice more requested an email but never received anything. I do not trust the recommendations made and would hesitate to go there again. More

Rob was super helpful in helping me with the purchase of my new truck. I had a positive experience. my new truck. I had a positive experience. More