San Diego Chrysler Dodge Jeep Ram

The service I requested was performed in a timely manner. My wait time is fairly short. My wait time is fairly short. More

I took my 2010 Jeep Wrangler Unlimited Sahara in roughly 3 weeks ago to address 2 recalls I needed to take care of and a check engine light with Evap System Leak codes. GiGi was great as my service mgr in g 3 weeks ago to address 2 recalls I needed to take care of and a check engine light with Evap System Leak codes. GiGi was great as my service mgr in getting me in there and later explaining what needed to be repaired. Since picking up my Jeep all has been well (fingers crossed) to date. The drop-off and pick-up both went smoothly. Would recommend their service dept for sure. More

I made an appointment for an oil change and I was taken in right on time. My oil change was completed along with the vehicle inspection in a timely manner. Everyone was very polite! in right on time. My oil change was completed along with the vehicle inspection in a timely manner. Everyone was very polite! More

This is one of the shadiest dealerships I have ever delt with. I went in for service and decided to up grade my 2018 Wrangler that I purchased at the same dealership to the new 2024 4xe. This time around I with. I went in for service and decided to up grade my 2018 Wrangler that I purchased at the same dealership to the new 2024 4xe. This time around I decided to lease. After going back and forth on the different models and pricing all with the 15,000 miles a year pricing the Sales manager switched it on the last quote. When I was in with finance I mentioned that this was changed. The finance manager said "oh hold on" he got up from his desk and went out to talk to the sales manager about it. Only to come back in and say that it was too late "the deal is done". The dealership was about to close for the night. I felt rushed and that the Sales Manager pulled a fast one. btw this is the third Jeep that I have bought from this dealership. Oh and the service department had over charged me 600 dollars that they later refunded me half. I went in for a simple oil leak the cost me 1600$ to fix. So if you are in the market for a new Jeep do yourself a favor and pick another dealership. One that doesn't do shady deals. More

I have my jeep serviced here regularly but ran into an issue with my last appointment. No communication on timing to complete the service from Gigi and couldn't get a return call. I had to go in person to issue with my last appointment. No communication on timing to complete the service from Gigi and couldn't get a return call. I had to go in person to pick-up but they stated my car wasn't ready and I needed it back after 2 days for a 60k mile service. Alex Peralta stepped in to help and took care of everything. He was professional, kind and did a fantastic job of making the situation right! Service advisers here are always kind and nice to work with... I just ran into this communication problem this past time. More

Super helpful and nice with my service. I have Kathleen and she was so kind! I have Kathleen and she was so kind! More

Gig was my host and she did an absolutely amazing job. Top notch service all around! Top notch service all around! More

Jeff Turner made the entire deal work smooth. I was very impress with the entire team at San Diego CDJR. I was very impress with the entire team at San Diego CDJR. More

Worst service I ever had at a dealership. I made an appointment and ask them how long it’ll take for my oil change and tire rotation. They told me it’ll be done in two Worst service I ever ha I made an appointment and ask them how long it’ll take for my oil change and tire rotation. They told me it’ll be done in two Worst service I ever had at a dealership. I made an appointment and ask them how long it’ll take for my oil change and tire rotation. They told me it’ll be done in two hours. I came back in two hours, and my car was still parked in the same spot. I replied to the text for updates and asked how much longer my car will be done. They told me my car was already done and I was ready for pick up. I told the person at the counter. How could it be done if it’s still in the same place I parked it, then he said oh my bad they’ll get it right in and should be done another two hours. At this time I was pissed because I told him I had to be somewhere. I had the same issue last time I brought it in for service. I made an appointment and when I came back around two hours later, they still did not touch my vehicle so I had to take it to another dealer . The only reason I went back is because I paid for the oil change and rotation when I bought the vehicle, but I will not be taking my car back there again. More

I have two cars need to be serviced So I took them both one after one to San Diego Jeep 2023 wrangler 4xe and 2023 grand Cherokee 4xe and that when I met with Kathleen the service advisor. she was awesome, one after one to San Diego Jeep 2023 wrangler 4xe and 2023 grand Cherokee 4xe and that when I met with Kathleen the service advisor. she was awesome, experience, and a great customer service. I really appreciate it. San Diego Jeep and I highly recommend it.🍾🥂🥂 More