San Diego Chrysler Dodge Jeep Ram

No Pressure The one thing I hate about looking at cars or even buying one is the finance part. It can be off putting, tedious, and just annoying. I had talked to The one thing I hate about looking at cars or even buying one is the finance part. It can be off putting, tedious, and just annoying. I had talked to other people in the finance department of other dealerships and have walked away irritated because they were rude, condescending or couldn't even remember my name! But not Andrew Ptacek. He was personable, informative, and so helpful. I did not feel the same kind of pressure to purchase a vehicle that I've felt at other places and that's very comforting. Andrew was very efficient by not making me wait forever. He helped get the figures I would need to purchase a vehicle but also gave me the piece of mind that I was not locked in to buy just because we started the process. He's a genuine person who wants to make the car buying process as easy and painless as possible. Thanks for making me want to step into a car dealership again. More

Great sales experience Drove 2 hrs after finding the new 2019 Ram I wanted at a fantastic price. Unfortunately, the battery was completely dead on the specific truck when Drove 2 hrs after finding the new 2019 Ram I wanted at a fantastic price. Unfortunately, the battery was completely dead on the specific truck when we went to the inventory lot to drive it. Scott Barker, my sales rep, quickly found another truck similarly equipped to drive. After driving the truck and falling in love with it, I hesitantly decided to go through with the purchase. Scott was professional, honest, low pressure and extremely knowledgeable about the trucks. He promised to ensure the truck would be perfect at time of delivery. The purchase process was quick and painless, and Scott offered to deliver the truck to me due to the inconvenience. True to his word, Scott delivered the truck to me after the battery was replaced, it was inspected and detailed. Overall, a great experience thanks to Scott's follow-up. More

Best Experience At first I was very hesitant to pull the trigger on a new 2019 Ram. I was even having cold feet when I went to finance to sign for my new truck. Thank At first I was very hesitant to pull the trigger on a new 2019 Ram. I was even having cold feet when I went to finance to sign for my new truck. Thanks to Andrew Ptacek, he reassured me that I was making a smart decision and that this really was the best move for my family and I. He really listened to my needs and guided me on how to protect my new investment. We will definitely be back for our next purchase!!! More

Great Service and Friendly Andrew Ptacek in the finance department was great! Very friendly and explained the paperwork nicely! I didn’t feel pressured but excited to buy a car! Andrew Ptacek in the finance department was great! Very friendly and explained the paperwork nicely! I didn’t feel pressured but excited to buy a car! The process from beginning to end was smooth. Very happy with my experience! More

Dead battery saved me I went down to the dealership to look at a ram long horn truck. My dad just got one and is raving about it so I figured what the heck, my lease is up I went down to the dealership to look at a ram long horn truck. My dad just got one and is raving about it so I figured what the heck, my lease is up on the tundra so I might as well look. I head down and am put with an older guy named Curt. For what its worth, you'd think that he build the trucks given how much he knows about them. I tell him what I want and we head over to another lot where they keep the trucks and wouldn't you know, like other reviews said, the battery is dead. Curt apologizes profusely but happened to have the keys for a ram limited truck that was blocking the long horn. So we jump in the limited and drive it back to the dealership. It is absolutely awesome inside. I say hey curt, what is the difference between this and the long horn? In no time at all Curt explains that the price difference is really because the long horn has a lot more of the optional extras as standard and starts rattling them off. He doesn't list a single thing I'm going to use. By now I'm really digging this limited, its black on black, just the right amount of chrome, and the sexiest wheels I've ever seen on just about anything! I pull into the dealership and Curt runs inside to grab the jumper box and I start looking over the window sticker on the limited. It has everything I'm already used to from my tundra and a bunch of new things I think I might actually use. Curt comes back out with the jumper and I tell him not to bother and shut the truck off. I can see that he kind of deflates for a second thinking he lost a sale. I look at the truck again, turning the key over in my hand and finally I tell him I'll take it. We fill out all the paperwork and I have Curt show me the price breakdown on the limited and the long horn side by side, I know I'm making a better decision and every question I have, he has an answer for. I went in wanting a really awesome looking truck. I left with a better looking truck with everything I could want in it, spent thousands less, and met a really cool off-roading older dude. 10/10 would recommend. More

Easy Button I love those staples commercials with the easy button, mostly because they’re so stupid. Well Logging onto San Diego jeeps Website is like hitting the I love those staples commercials with the easy button, mostly because they’re so stupid. Well Logging onto San Diego jeeps Website is like hitting the easy button. I found the wrangler I wanted and it was already discounted. I called in and got Kevin, kevin knew everything about the wrangler and ended up helping me find a different that was better for me. Kevin got the manager to honor the price of the first one and so I left with it. Hit the easy button, go to San Diego Jeep. More

INsert title here Why do reviews need titles? Isn’t it enough to know that I’m happy? I’m here in the lounge of the service department watching HGTV, I can see my Ch Why do reviews need titles? Isn’t it enough to know that I’m happy? I’m here in the lounge of the service department watching HGTV, I can see my Charger out the window, technicians working to change the oil and rotate the tires. They already did a brake light check, headlight check, measured my tires, brakes, and checked my other fluids. I’ve been here 9 minutes. Jose is the one who got me in and has checked on me twice already, I’m guessing because it’s a little slow this morning. I don’t know if it’s always like this or not because I just got here from Georgia, but if this is how the dealer does business, I’ll be coming back for the length of my tour. More

Great Staff , Excellent selection Had a Great experience with the sales team here, MJ Trazo first helped us, we didn't have the best credit so we were concerned. Then we were helped by Had a Great experience with the sales team here, MJ Trazo first helped us, we didn't have the best credit so we were concerned. Then we were helped by the Finance Manager Andrew Ptacek and he made a great deal for us at a very reasonable rate all things considered. Will definitely recommend this dealership to all of our friends and family!! More

Great service! I was greeted by Antonio when I first came in. He was very helpful, and listened carefully to what I wanted. A small suv, with a rebate and low intere I was greeted by Antonio when I first came in. He was very helpful, and listened carefully to what I wanted. A small suv, with a rebate and low interest rate, and a less expensive model. The financing was easy, with my small down payment and 0% interest, the paper work was done an hour or so. My 2019 Jeep Cherokee Latitude was just right for ny needs. I could slide right into the seat, and it had a backup camera, and a black interior. All very important for a gma of 7! And the dealership had a huge pile of toys to donate to a shelter. With my previous Chrysler, that I had for years, Mr. Johnson in service always answered my questions and my car always ran until it was time to trade to a vehicle that sat a higher with other great features. More

Horrible Finance Dept They messed up the date on my lease and won’t fix it so I’m stuck paying the price. The finance staff is rude and unhelpful and I will never buy anoth They messed up the date on my lease and won’t fix it so I’m stuck paying the price. The finance staff is rude and unhelpful and I will never buy another car from this place again. I’m also writing a formal complaint to Jeep about this place. More