San Francisco Honda

The service and the speed with which I was attended to—even though I arrived early, the staff was efficient and friendly. to—even though I arrived early, the staff was efficient and friendly. More

Predatory sales tactics. At the end of the day it’s on me to say no. But from the beginning, they were never forthcoming with all the charges they landed on including in the At the end of the day it’s on me to say no. But from the beginning, they were never forthcoming with all the charges they landed on including in the final bill including mark ups and gap insurance. I asked specifically for them to take off all markups and they still included it in the final bill. They had me initial a quote which they took as a final agreement which u was not aware of. When I asked to see the final quote, they took me to their finance room as if we had come to a final agrrement and had me start signing things before even showing me the final quote. When I said I wasn’t comfortable signing the contract, they guilt tripped me into signing it saying they had already reached out to the DMV. They also had some second person sit there the whole time jsut to make me feel pressured and uncomfortable. I will not be return to this dealership to do any business. Tjey have not been truthful with me and have not made me feel comfortable or happy with my purchase at all, ad long as long as they can squeeze out a few bucks out of me. More

Excellent customer service team- they did great work, were in contact about my car, and walked me through everything at pickup. were in contact about my car, and walked me through everything at pickup. More

Everyone I dealt with was nice and friendly. I was a quick and easy process. I was a quick and easy process. More

Quick, easy, transparent and clear as always! Thanks a lot, Gary - I will be back soon Thanks a lot, Gary - I will be back soon More

Excellent, professional and courteous service. Car was ready on time as promised, with an accurate description of work done. Car was ready on time as promised, with an accurate description of work done. More

I had an 11:00 appointment and arrived early. But their driveway was blocked. I drove around the block 4:times but the same two cars were still there. I tried calling but there was no answer. Fin But their driveway was blocked. I drove around the block 4:times but the same two cars were still there. I tried calling but there was no answer. Finally called the main number and rescheduled my appointment until the afternoon at 2:00. My car wasn't ready until 5:30 and when I arrived at 5:00 there wasn't even a chair to sit while I waited. I may try the Van Ness location next time and hope for better treatment. More

Brian is always so helpful and welcoming. Car is always done on time as promised. Thank you! Car is always done on time as promised. Thank you! More

It is always easy and friendly at the 9th Avenue center, Tyrone and recently Yessica are super helpful. Scheduling online is easy. It's expensive, but with a hybrid I want the dealer expertise. Tyrone and recently Yessica are super helpful. Scheduling online is easy. It's expensive, but with a hybrid I want the dealer expertise. More

Clearly explained the recalls and what would be done. Also it was a regular checkup for oil change, Etc. Gave me a time estimate and was ready earlier. Also it was a regular checkup for oil change, Etc. Gave me a time estimate and was ready earlier. More