San Francisco Honda

Previously, I always felt the Acura dealership/service was premier but I don't feel that way now. No more is the complimentary vehicle wash, waiting room with refreshments and the extra attention. It's sa was premier but I don't feel that way now. No more is the complimentary vehicle wash, waiting room with refreshments and the extra attention. It's sad to see these attributes of the Acura dealership/service are no longer thought of. This is one reason why I will never purchase another Acura. More

Yesenia was personable and knowledgeable about the service needs for my car and the service performed was sufficient. service needs for my car and the service performed was sufficient. More

Great experience with a recent service. No complaints. They explained that my tires were low, but not in need of immediate change. I appreciated their honesty and lack of pressure. No complaints. They explained that my tires were low, but not in need of immediate change. I appreciated their honesty and lack of pressure. More

Giancarlo Cruz was my salesman, and he was wonderful. He walked me through all the options in terms of the model I wanted and the warranties that were available to me. He was able to find the EXACT mod He walked me through all the options in terms of the model I wanted and the warranties that were available to me. He was able to find the EXACT model I wanted nearby -- the 2025 Honda Pilot Touring with a silver exterior and a gray interior. He was very patient with all the questions that I had and all the measurements that I took to make sure that the car was the right fit for me. Kudos to Giancarlo and to the Sales Representative who completed all the paperwork for me. Harriet Tucker More

Brian knows what I am coming for recall service and he is doing fast. They are also doing fast when I pick up my car. doing fast. They are also doing fast when I pick up my car. More

James was helpful throughout the whole process from the start to finish to acquiring our new vehicle. He explained throughly how the vehicles functions and how everything works. I would highly recommend hi start to finish to acquiring our new vehicle. He explained throughly how the vehicles functions and how everything works. I would highly recommend him to my friend and family More

The sales team worked together beautifully, sharing responsibilities to make sure I was well taken care of, I even got a ride home so I wouldn’t have to take the bus at night. Very happy with my purch responsibilities to make sure I was well taken care of, I even got a ride home so I wouldn’t have to take the bus at night. Very happy with my purchase. More

Du was very professional and personable. I was undecided on which model, sedan or suv, hybrid or nonhybrid. Du had asked the right questions that helped narrowed down my search. Ultimately I I was undecided on which model, sedan or suv, hybrid or nonhybrid. Du had asked the right questions that helped narrowed down my search. Ultimately I had selected the car that met my wants and needs. I didn’t feel any pressure to buy, but left your dealership with my new car that evening. Thank you Du. More

Geoff was super helpful at my second visit on Monday. That being said, for my first visit on Friday I brought my vehicle in for a "waiting" appointment and they said it would be 6 hours to change the oil That being said, for my first visit on Friday I brought my vehicle in for a "waiting" appointment and they said it would be 6 hours to change the oil. What is the point of booking an appointment if they don't use it to manage their workload? The lady at the desk was totally useless and not even conciliatory or sympathetic. I left and came back Monday and was given another projected 6-hour wait (it actually took 4). At least I was prepared the second time! More

I dropped off my car for an oil change and to checks the tires and brakes as I was going on a road trip the next day. I had a terrible experience the last time I was in the dealership when I needed a tire r tires and brakes as I was going on a road trip the next day. I had a terrible experience the last time I was in the dealership when I needed a tire replaced that I was bothered that I had to go back but I pre-purchased services when I bought the car so I had to go to the Van Ness location. Well, I was pleasantly surprised with the service I received. The agent who assisted was not only pleasant to deal with but she provided incredible customer service. She provided background on services I was to receive as well as possible explinations to why I had low tire pressure. She also provided me with more detail on what is and what is not covered on my purchased plan. She promised that I would have my car in "a coupe of hours" and she stuck to her word. When I showed up, she pulled my car out and explained the results of the service and diagnostics. It was the other side of the spectrum from the service I recevied prior to this appontment. Nice work! More