San Francisco Honda

There were two "phases" of interaction and I need to write about both of them. The folks at 9th Ave. Honda are always focused AND helpful, but the first time I went in to see about this recall, I was to write about both of them. The folks at 9th Ave. Honda are always focused AND helpful, but the first time I went in to see about this recall, I was told they didn't have the parts, so I was to "check back." The one star that is missing is for them not saying "we'll call you when we have the parts." Maybe I should have only removed 1/3 of a star because 9th Ave Honda have been great for YEARS. I work 15 hour days and am interrupted about every 10 minutes. How often would I have had to make a point of calling in order to find out that they still didn't have the parts? One day, I was in the neighborhood and stopped in and asked whether they had the parts and, as it turned out, THEY DID! I got an appointment for the very next day and all went smoothly - as it has every time before (through at least three previous Hondas - probably four, but I'm not really sure). More

They try to be very helpful and they have always finished the work on time. the work on time. More

The staff is welcome friendly excellent service my car is in good working condition I always get my car service on Van Ness from tires to oil change as a female customer is hard to find a honest automotive in good working condition I always get my car service on Van Ness from tires to oil change as a female customer is hard to find a honest automotive services there fore I found my place here More

I had a terrible experience at this dealership and strongly advise others to avoid it at all costs. The dealer seems to be running a scam, and it was clear that customer satisfaction is not a priority strongly advise others to avoid it at all costs. The dealer seems to be running a scam, and it was clear that customer satisfaction is not a priority for them. Save yourself the trouble and look elsewhere for your car purchase! More

Great service beginning with the person or valet parking and the technician always helpful and very attentive and the technician always helpful and very attentive More

The service was amazing! I went in there with a specific new and want and they made it happened with a payment I could manage. They even made sure and helped me pick up my ki I went in there with a specific new and want and they made it happened with a payment I could manage. They even made sure and helped me pick up my kids from daycare. More

They took good care of me and did everything they said they would do to make my purchase happen they would do to make my purchase happen More

The service was great as always……. i don’t gave much more than that to say . i don’t gave much more than that to say . More

It was a smooth process from the initial reach out until I bought my vehicle. The staff was friendly, my sales person Christian was knowledgeable and easy to talk to. I appreciated the transparency and the I bought my vehicle. The staff was friendly, my sales person Christian was knowledgeable and easy to talk to. I appreciated the transparency and the kindness that I experienced with sales and finance and thought the team was wonderful to work with More

Fabulous, excellent service! I really appreciated Brian taking the time to answer my questions and being super friendly. I really appreciated Brian taking the time to answer my questions and being super friendly. More