San Francisco Honda

Budi went above and beyond. He called the Lyft car service to and from the dealership. Thank you! He called the Lyft car service to and from the dealership. Thank you! More

Adam and Eric T are by far the two WORST service advisers I’ve ever dealt with. They held my car for 8 days, had me go down there several times, and refused to grant my wheel and rim protection that I PAID F I’ve ever dealt with. They held my car for 8 days, had me go down there several times, and refused to grant my wheel and rim protection that I PAID FOR!! Not only that but they damaged TWO OF MY RIMS putting new tires on and refuse to get that fixed as well. I will be contacting management and corporate about this because it’s completely unacceptable. I paid for a service/ protection for my wheels and getting refused what I paid for is robbery. I’ve been a long time Honda/Acura client and this has me thinking I won’t be buying these cars anymore. Hopefully action will take place because these two service advisers are in the wrong business… More

I had the B1 and transmission fluid done. I was under the impression that fluids such as wiper, radiator and brake fluid were topped off. I had topped off the wiper and radiator, but not th I was under the impression that fluids such as wiper, radiator and brake fluid were topped off. I had topped off the wiper and radiator, but not the brake fluid, which was half way; Acura did not top it off. Only complaint. More

See my message above! This is the message that I sent: Hi, I wasn’t at all satisfied with my visit. I brought in my car because when I called I was told it would be looked This is the message that I sent: Hi, I wasn’t at all satisfied with my visit. I brought in my car because when I called I was told it would be looked at that same day- Saturday. When I arrived I was told it wouldn't be looked at until Monday. If in had known I wouldn't have brought it to you. More importantly you misdiagnosed the issue, quoting me at least $4200 in repairs. I was still charged $275 to have it looked at. I then brought it to my local mechanic who was able to fix it for a fraction of the cost and found that it was not the problem that Honda had told me it was. More

Efficient, transparent and informative Efficient in that it was easy to get an appointment and bring my car in. Informative and transparent about why and how much services would cost it was easy to get an appointment and bring my car in. Informative and transparent about why and how much services would cost More

Great customer service and communication, helped on finding some discounts. Overall great employees. Thank you Honda finding some discounts. Overall great employees. Thank you Honda More

Customer service was amazing. Nelson was great and a pleasure speaking to. Will definitely return Nelson was great and a pleasure speaking to. Will definitely return More

Good Nice and clean Thats all I can think over all every one is nice one is nice More

Very professional, prompt, responsive and thorough. He didn't try to upsell me on extra services. He didn't try to upsell me on extra services. More