San Francisco Honda
San Francisco, CA
Filter Reviews by Keyword
By Type
Showing 577 reviews
Was a nightmare dealing with Brian Truong. And this location service center. My car was in for an insurance claim. I had stated to them my car was working perfectly fine before. They found an And this location service center. My car was in for an insurance claim. I had stated to them my car was working perfectly fine before. They found an issue with the battery. Instead of replacing it and claiming it under insurance he tried to sell me a new battery. I had to end up bringing my car back two days later because it was not fixed. After them taking one full month still to repair it. And when I went back Brian was completely unprofessional, untrustworthy, a liar. Was trying to not take responsibility and change the narrative of why I need to bring my car back. More
I was very happy with the service I got, and Yessica was a really thoughtful and professional service representative. My only complaint is that I was supposed to get an estimate to fix my driver side door l a really thoughtful and professional service representative. My only complaint is that I was supposed to get an estimate to fix my driver side door lock and I have yet to receive that. More
This is reflecting my experience at the 9th Avenue location. Recently, I have brought my Hondas to the Van Ness location and they were great. I wanted to try 9th Ave. because it is a bit closer to my location. Recently, I have brought my Hondas to the Van Ness location and they were great. I wanted to try 9th Ave. because it is a bit closer to my home. 9th Ave. location was great! I wished that they had a waiting room. Last work I had done was for my CR-V and it took a long time. This time however the work being done only took a bit over an hour so I went to a local café and all was fine. The work done was great and Tyrone provided excellent service. Give that man a raise! More
Excellent customer service support. Problem was understood and explained to me patiently. Sergio was extremely understanding and patient. Problem was fixed. Problem was understood and explained to me patiently. Sergio was extremely understanding and patient. Problem was fixed. More

