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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.1
843 Reviews

843 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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April 13, 2024

Everyone were friendly and answered all my questions also very care about the customer safety. Thank you for Ll your help. Great team work. More

by victorhightower2@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Saechao, Junior Tafalla
Apr 15, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for your kind words! We are glad to hear that you had a positive experience with our team. Customer safety is our top priority, and we are always here to answer any questions you may have. We appreciate your feedback and look forward to serving you again in the future.

April 11, 2024

Gregory was easy to work with. Due to my truck being a work vehicle the request for service and payment was a bit unusual, but we had no issues. More

by DAVID.MARROQUIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for your feedback! We're glad to hear that Gregory was easy to work with and that the unique request for service and payment for your work vehicle was handled without any issues. We appreciate your business and look forward to working with you again in the future.

April 10, 2024

I took my Chrysler Town and Country in to replace power lock actuator which is under a Chrysler warranty extension #X98. Was charged for part that broke during the replacement. However the service advisor More

by JERYKIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Rabb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are sorry to hear about your disappointing experience with the service for your Chrysler Town and Country. We apologize if there was any miscommunication in regards to the warranty repairs. To address your concerns further, please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

April 09, 2024

Appreciate him giving me the information I requested for the car I looked at Friday. More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hidalgo Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Saechao
Apr 10, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We genuinely appreciate your positive feedback regarding your experience with our dealership.

April 06, 2024

Excellent service. Team was very friendly and efficient. Dropoff was seamless and vehicle was ready in less time than was estimated. More

by Timlae
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Apr 08, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team and that your dropoff was seamless. We strive to provide efficient and friendly service to all of our customers. We look forward to serving you again in the future.

April 04, 2024

The service in the service department was terrible. They did not help me with my car issue at all. More

by freshta_amini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're sorry to hear about your negative experience in our service department. Providing excellent service is our priority, and we regret that we fell short of meeting your expectations. To address your concerns further, please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

April 04, 2024

Friendly, patient with no issues whatsoever and have professional communication. Go Jeeps and I will be back More

by TAFENGATOTOSELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for your kind words! We are glad to hear that you had a positive experience with us. We look forward to seeing you again soon. Go Jeeps!

April 03, 2024

Service was terrible, I came in for minor repairs and they tried to sell me a new engine for 16 thousand dollars. No good! More

by Haroon amini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're deeply sorry to hear about your negative experience with our service department. We strive to provide honest and transparent service at all times. We understand the frustration and inconvenience this situation may have caused you. To discuss the matter further, please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

March 30, 2024

Gino was great! He explained to me about the features of my new vehicle and walked me through downloading the vehicle app. More

by CJORDAZ
Recommend Dealer
Yes
Employees Worked With
Gino
Apr 05, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for sharing your positive experience with Gino! It's great to hear that he was able to provide you with helpful information and assistance with your new vehicle. Enjoy exploring all the features and benefits of your new car!

March 27, 2024

Good, except I don't know Gregory Rabb. I think some batteries and cables should be cheaper. More

by BGEIS0
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Rabb
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