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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.1
843 Reviews

843 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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February 15, 2024

Brought in for a repair, oil change and tire repair and was sold a tire rotation I did not require or request. More

by sosinej
Recommend Dealer
No
Employees Worked With
Alexander Gregory
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 21, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We apologize for the confusion and inconvenience regarding the tire rotation that was sold to you during your recent visit for repair, oil change, and tire repair. Providing transparent and accurate service to our customers is essential to us, and we regret any misunderstanding that may have occurred. To address your concerns further, please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

February 15, 2024

Great service, and customer service Great service, Great location, Great Customer service fast and promp More

by Tygetroche
Recommend Dealer
Yes
Feb 16, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for your positive feedback! We are glad to hear that you had a great experience with our service, location, and customer service. We strive to provide fast and prompt service to ensure customer satisfaction. We appreciate your support and hope to serve you again in the future.

February 09, 2024

The staff patiently listened to my concerns regarding my vehicle. After reviewing the issue, they provided a clear explanation of the problem and the associated cost for repairs. Overall, it was a positive More

by raghas2010
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 12, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for sharing your positive experience with the staff. It's great to hear that they patiently listened to your concerns and provided a clear explanation of the problem and repair costs. It's always reassuring when your concerns are effectively addressed. We appreciate your feedback!

February 06, 2024

Everything was fine but when Alexander wasn't there it seem like everything went down hill I was waiting for a long time just to talk to someone and also waited a long time just to pick up my car when it More

by Chermalewright
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 07, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for sharing your feedback with us regarding your recent experience at our dealership. We're glad to hear that your overall experience was positive, but we apologize for the inconvenience you experienced in Alexander's absence. We understand the importance of efficient service and timely assistance, and we regret that you had to wait longer than expected both to speak with someone and to retrieve your vehicle. Your time is valuable to us, and we strive to provide prompt and attentive service at all times. To address your concerns further, please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

February 04, 2024

All I can say is that I am happy with dealership service to the truck and me. Will use this location for future service. More

by andremirek
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 05, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We extend our heartfelt gratitude to you for sharing your experience with us.

February 02, 2024

They did an excellent job on my RAM. Everything was explained to me very well. And they are so good on giving updates. More

by lhenvaldezramilo
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 05, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're thrilled to hear that! Thank you for taking the time to keep us informed. Your feedback is highly appreciated.

February 02, 2024

Great They're accommodating and respectful They're giving advice regarding some problems of my car and gave enough time to my availability More

by lpy28_rndvm
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 02, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We genuinely appreciate your positive review. Should you have any future needs, don't hesitate to reach out to us anytime!

February 02, 2024

My recall experience was great. The team handled the work quickly. I have some additional work done as well and was given a discount. Thank you. More

by Eckmier
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 02, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We extend our heartfelt gratitude to you for sharing your experience with us.

February 02, 2024

Great experience. The team was friendly. The work was done efficiently. Thank you. Great experience bringing my Jeep in for some recall work. The team was friendly. Th More

by Eckmier
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 02, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are thrilled to learn about the outstanding experience you had at our dealership! Your decision to provide feedback is sincerely valued, and we greatly appreciate your input.

February 01, 2024

Ander and Rick took care my install and understand the urgency Of my time and concerns More

by Steven
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 01, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We appreciate your positive experience with Ander and Rick. If you need further assistance, feel free to reach out to us at any time.

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