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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.1
843 Reviews

843 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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February 01, 2024

SCAMMERS, LIERS, DON'T TRUST THEM AND DON'T BUY FROM THEM Leased a Jeep from them two years ago and was specifically promised a full 3 year warranty that covers an oil change and tire rotation once a More

by ambbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Rabb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Feb 05, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are genuinely sorry to hear about your negative experience with the Jeep Wave program at our dealership. We understand your frustration, especially considering that you were told inaccurate information about the Jeep Wave program. We apologize for any inconvenience and confusion this has caused.Please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM to discuss this further.

February 01, 2024

Quick and efficient The waiting area was clean and i was treated like family. Amazing experience More

by DMO9800
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Feb 02, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are thrilled to learn about the outstanding experience you had at our dealership! Your decision to provide feedback is sincerely valued, and we greatly appreciate your input.

January 31, 2024

I've been bringing my jeeps to the dealership since l purchased my 2017 wrangler and now with my 2020 rubicon The service staff and the mechanics have always been efficient and more importantly friendly More

by CHOCHENYO
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Rabb
Feb 01, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are thrilled to learn about the outstanding experience you had at our dealership! Your decision to provide feedback is sincerely valued, and we greatly appreciate your input.

January 29, 2024

Gregory was professional and friendly Please keep the cookies out longer. We get a little snackish when we have to be there for hours. More

by Kgibson75
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Rabb
Jan 30, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for offering feedback about your excellent experience with Gregory! We're delighted that they ensured a seamless experience for you. Should you need assistance in the future, feel free to reach out to us without hesitation.

January 28, 2024

Very professional, very insightful with their cars and they follow through with what they say they are going to do! More

by Michaelrstone2870
Recommend Dealer
Yes
Employees Worked With
Leon and Val
Jan 30, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We extend our heartfelt gratitude to you for sharing your experience with us.

January 27, 2024

Awful- charged me $319 - did absolutely nothing Was thinking of a new car there now going elsewhere More

by mbhr
Recommend Dealer
No
Employees Worked With
Gregory Rabb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Rabb
Jan 30, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We appreciate you taking the time to share your feedback with us, and we apologize for any frustration you experienced during your recent visit to our dealership. Our goal is always to provide transparent and helpful service to our customers, and we regret your experience fell short of expectations. Please contact GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

January 27, 2024

Well taken care of. Appreciate the fast and good service. I’ll definitely be back. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We genuinely appreciate your positive feedback regarding your experience with our dealership.

January 25, 2024

Helpful , easy to talked too and answered all my questions He reminded me about more stuff that they offered for my truck and check the system for recalls More

by juandelatorre17
Recommend Dealer
Yes
Jan 26, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We sincerely value your positive review. If you have any future needs, feel free to reach out to us anytime!

January 22, 2024

Gregg is great at what he do in getting your car fix. I let him no what I want to be done and it was so thank Gregg More

by anthonymohan489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for generously sharing your exceptional experience with Gregg. Your business is of great significance to us, and we eagerly anticipate the opportunity to serve you once again in the near future.

January 19, 2024

Very busy dealership and needs to improve on quality of service. Maybe more staff needed More

by l.melgoza144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for taking the time to share your feedback with us. We value your input, and we apologize for any inconvenience you may have experienced due to the busy nature of our dealership and any perceived shortcomings in the quality of service. Customer satisfaction is our top priority. Please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

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