Back

San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
829 Reviews

829 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

Sort by
December 03, 2023

Great service. Attention to my needs. Daily communication by text message on the status of the repair. More

by anthonyjhare
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Dec 04, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're sincerely thrilled to hear about the outstanding experience you had at our dealership! We truly value your choice to share your feedback with us.

December 03, 2023

Had a recall on my truck for 2 years and each time I come in for my last 10,000 mile oil change and service, they say they 'don't have the parts ' Not sure what I have to do to get 'the parts ' to get it don More

by IDREAMBIGGER
Recommend Dealer
No
Dec 04, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We sincerely apologize for any inconvenience you've experienced with the recall on your truck and the challenges in obtaining the necessary parts. Your feedback is invaluable to us, and we want to ensure we address your concerns promptly. To better assist you, please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

December 02, 2023

Anders was great! Very professional, great communication. Knowledgeable about my truck. Would definitely come back More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Dec 04, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We appreciate your willingness to share your exceptional experience with Anders. Your business holds great importance for us, and we look forward to the chance to serve you once again in the near future.

December 02, 2023

They are a good Dealer. My only complaint is that they don’t provide loaners if you have to leave your vehicle for any length of time. More

by KSmith6350
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Ferreira
Dec 04, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Your positive review is sincerely appreciated. Should you ever need assistance or have additional needs in the future, please be assured that we're here to help.

December 01, 2023

friendly, professional staff. the solution to my problem was very reasonable (computer upgrade on car), and priced reasonably. also completed an open recall at the same time. h More

by alexander.gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're sincerely thrilled to hear about the outstanding experience you had at our dealership! We truly value your choice to share your feedback with us.

December 01, 2023

Not good. I do everything to avoid having to go to the dealership. It's never a great experience. More

by ibeto99
Recommend Dealer
No
Employees Worked With
Gregory Rabb
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Rabb
Dec 05, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We apologize for any dissatisfaction you may have experienced during your visits to the dealership. Your feedback is important to us, and we want to ensure that your future experiences are more positive. To address your concerns and understand how we can improve, we kindly ask you to contact GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

December 01, 2023

Timely and professional Thank you for being timely and professional. Explained service and fees, early am visit enabled quick service More

by rachel24lewis
Recommend Dealer
Yes
Dec 01, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're sincerely thrilled to hear about the outstanding experience you had at our dealership! We truly value your choice to share your feedback with us.

November 30, 2023

This is our second appointment for service at this location and the communication, service, and efficiency has been excellent More

by DodgeDart-XX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Dec 01, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We genuinely value your positive review. Should you have any future needs, feel free to reach out to us anytime!

November 29, 2023

I ALWAYS enjoy my visits, they are always helpful and efficient in getting my vehicle serviced and back to me in a timely manner. More

by asamifua
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Nov 30, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're sincerely thrilled to hear about the outstanding experience you had at our dealership! We truly value your choice to share your feedback with us.

November 25, 2023

I'll always have a pleasurable experience in the express lane for my oil change. The service technicians are always on point. The only thing I didn't get and I still need is the paper showing vehicle check More

by Jerron.bartlow
Recommend Dealer
Yes
Nov 27, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're sincerely thrilled to hear about the outstanding experience you had at our dealership! We truly value your choice to share your feedback with us.

...
31
...