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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
827 Reviews

827 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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November 22, 2023

Ander was very informative and provided updates over several months. I appreciate all that he and your service dept. did to help me! More

by tmstanford22
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Nov 27, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We appreciate you sharing your feedback about your excellent experience with Ander! We're delighted that they were able to ensure a seamless experience for you. If you ever need assistance in the future, feel free to reach out to us without hesitation.

November 20, 2023

A quick and accurate diagnosis of my problem. . Cost for assessing problem is pretty costly though More

by budhound2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Your positive review is greatly valued by us. If you ever need further assistance in the future, please feel free to reach out to us without hesitation!

November 18, 2023

Took forever to make an appointment. Once the appointment was made they were supposed to order the replacement part and schedule a follow up appointment. They never did either until I re More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris?
Nov 21, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for sharing your feedback regarding your recent experience, and we sincerely apologize for the inconvenience you've encountered. Your satisfaction is our top priority, and it's disheartening to hear that we fell short of your expectations. To address your concerns promptly and provide you with the service you deserve, we kindly request you to contact GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM.

November 18, 2023

Done on time as promised Done Will be back again for my car's next service More

by Totiegarcia
Recommend Dealer
Yes
Employees Worked With
I don't
Nov 21, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We genuinely value your positive review. Should you have any future needs, feel free to reach out to us anytime!

November 18, 2023

Really kind, smooth and thoughtful Okay I was treated very well, and I left happy More

by marlon_blackwell
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 21, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Your positive feedback on your outstanding dealership experience is sincerely valued.

November 18, 2023

Took my Jeep in for oil change, tire rotation and a recall notice. Gregory saw to it that the recall work was completed quickly while I waited. More

by rclark_3505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We express our gratitude for sharing your exceptional experience with Gregory. Your business is highly valued, and we anticipate the opportunity to serve you again in the near future.

November 17, 2023

I went in to have my matters checked and the representative was great. Very helpful More

by LINDAFAY2205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're delighted to learn that your experience at our dealership was truly exceptional!

November 16, 2023

It was good,people are nice customers service is good,I always bring my car to them More

by C.WILLIAMS1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Neale
November 15, 2023

Did not complete requested recall inspection or start stop inspection. Customer service didn’t have details of what mechanic did. Won’t be retiring to this dealer. More

by mdoliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Nov 17, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We sincerely apologize for the inconvenience you experienced during your recent visit. Your feedback is essential to us. Please get in touch with GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM, so we can investigate this matter further and address your concerns

November 15, 2023

What can I say… Surpasses my expectations every time. I have a few pending items and came in the other day for something else, and the service rep went down the list of all the pending items without me More

by Kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Ruvalcaba Cota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Your positive feedback on your outstanding dealership experience is sincerely valued. Taking the time to share your thoughts with us is greatly appreciated, and we are truly delighted to hear about your satisfaction.

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