San Leandro Chrysler Dodge Jeep Ram - Service Center

Ander was very informative and provided updates over several months. I appreciate all that he and your service dept. did to help me! several months. I appreciate all that he and your service dept. did to help me! More

A quick and accurate diagnosis of my problem. . Cost for assessing problem is pretty costly though . Cost for assessing problem is pretty costly though More

Took forever to make an appointment. Once the appointment was made they were supposed to order the replacement part and schedule a follow up appointment. They never did either until I re Once the appointment was made they were supposed to order the replacement part and schedule a follow up appointment. They never did either until I repeatedly called to follow up. Once the part came in I brought my car in for the appointment, on a work day, and no ride was provided to leave or return to the dealership, so I spent $40 in ubers. Meanwhile your salespeople call me every day trying to sell me a different car, which, based on my experience here, will never happen. If you were sharp you'd loan me the car I was previously interested in buying while you fix the OEM issue with mine. When I picked my car up, it had the replacement radio, but it was programmed with options that don't exist in my car, and the volume control didnt work (it's either on full volume or off). Now I have to schedule a follow up appointment on another work day which will cost me $40 more in ubers because it wasn't fixed properly the first time. I've been trying to get this fixed since July and it's been nothing but frustrating. More

Done on time as promised Done Will be back again for my car's next service car's next service More

Really kind, smooth and thoughtful Okay I was treated very well, and I left happy very well, and I left happy More

Took my Jeep in for oil change, tire rotation and a recall notice. Gregory saw to it that the recall work was completed quickly while I waited. recall notice. Gregory saw to it that the recall work was completed quickly while I waited. More

I went in to have my matters checked and the representative was great. Very helpful representative was great. Very helpful More

Did not complete requested recall inspection or start stop inspection. Customer service didn’t have details of what mechanic did. Won’t be retiring to this dealer. stop inspection. Customer service didn’t have details of what mechanic did. Won’t be retiring to this dealer. More

What can I say… Surpasses my expectations every time. I have a few pending items and came in the other day for something else, and the service rep went down the list of all the pending items without me I have a few pending items and came in the other day for something else, and the service rep went down the list of all the pending items without me asking, it was pleasant surprise and it showed that they are clearly on top of things! Thank again and see you soon -Kc Grand Cherokee overland 4xe More