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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
827 Reviews

827 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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November 12, 2023

I came in late in the afternoon for an oil change… Took about two hours, which is a little bit on the long side… But they honored my coupons, even though they had an expired… Overall, I was satisfied with More

by Ambromj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We genuinely value your positive review. Should you have any future needs, feel free to reach out to us anytime!

November 11, 2023

prompt and professional, beginning to the end! ! much appreciate it! staff were extra helpful and considerate! More

by michael_a_lacson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

November 11, 2023

Best Service I have ever had at a dealer. Ander was a professional in every way. I will definitely use San Leandro Chrysler Jeep for any future service needs I encounter. Thank You More

by vickihowe99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We express our gratitude for sharing your exceptional experience with Ander. Your business is highly valued, and we anticipate the opportunity to serve you again in the near future.

November 11, 2023

I feel discouraged with my 1st experience. the gay that 1st attend to me said no space to pack my truck.my truck spent some days,they couldn't do anything.no communication. the work rate is ve More

by noldexinternational
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander Gregory
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are genuinely sorry to hear about the challenges you faced during your initial experience. Your feedback is crucial, and we want to ensure we address your concerns appropriately. Please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM so we can better understand the specific issues you encountered

November 11, 2023

This is very nice place to get done when your dodge ram need get done More

by Trinh Ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Nov 13, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're delighted to learn that your experience at our dealership was truly exceptional!

November 08, 2023

When I bought my car my brakes was speaking and the took care of it thx More

by ramalveaux35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Rabb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Val Salgado, Eskandar Ashraf, Natisha Evans, Jason Saechao, Junior Tafalla
Nov 09, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We want to convey our heartfelt thanks for sharing your experience.

November 07, 2023

Ander was very helpful and service was done in a timely and professional manner. I will use this facility again. More

by srbolden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We extend our gratitude for sharing your high-quality experience with Ander. Your business is valued, and we look forward to serving you again soon.

November 07, 2023

Guys did not do the correct work I paid for and they said they did More

by monica.contreras31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Rabb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Saechao
Nov 09, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We sincerely apologize for the disappointing experience you encountered at our dealership. Your satisfaction is our top priority, and we greatly appreciate your feedback. To address this issue promptly, please don't hesitate to contact GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

November 02, 2023

This place is okay. It’s a dealership so what can I say. Overpriced and from my experience, the techs don’t know how to fix large problems. More

by dparish76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

November 02, 2023

the dealership in San Leandro prvides a great service and communication! Will use this service with my RAM More

by baycuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natisha Evans
Nov 02, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We greatly appreciate your positive review. If you ever require any assistance or have further needs in the future, please know that we're here to help

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