San Leandro Chrysler Dodge Jeep Ram - Service Center

Ander was very helpful and professional in providing me great consideration regarding my issues and taking care of necessary repairs great consideration regarding my issues and taking care of necessary repairs More

My go to place for service. I'm well taken care of and good service. Last visit seemed the shop was very busy and I felt that I was being forgotten, not neglected (to me it diff I'm well taken care of and good service. Last visit seemed the shop was very busy and I felt that I was being forgotten, not neglected (to me it differs). I needed the car for an important event, spoke to Ander, and he got the ball rolling and my car was ready that afternoon. I appreciate his attentions and care to me, the customer. More

It was rough getting updates regarding my vehicle. I had to chase them down for updates. Additionally, the amount I was quoted was a lot less than what I paid. I think it's also really expensive here I had to chase them down for updates. Additionally, the amount I was quoted was a lot less than what I paid. I think it's also really expensive here More

Maintenance eventually gets done, but sometimes it takes longer than expected. Hope for better estimates. longer than expected. Hope for better estimates. More

Refer to comments submitted in my review. Overall satisfied with communication and service. Thank you. Overall satisfied with communication and service. Thank you. More

SUPERB customer service! Ander is THE BEST!!! Family like atmosphere, professional and kind bunch of folks! They will take great care of you… for sure!!! Ander is THE BEST!!! Family like atmosphere, professional and kind bunch of folks! They will take great care of you… for sure!!! More

They did not tell me what my car needed and charged me without asking. Also did not give me a summary of my cars multipoint inspection when I asked multiple times without asking. Also did not give me a summary of my cars multipoint inspection when I asked multiple times More

I made an appointment 3 weeks in advance to inspect for a recall on wheel studs. I also asked to diagnose airbag warning lite. After 3 days I finally called to find the status of my truck. I was informed not recall on wheel studs. I also asked to diagnose airbag warning lite. After 3 days I finally called to find the status of my truck. I was informed nothing had been done because you were waiting for a diesel mechanic to come available. REALLY! Neither of these items have any thing to do with this being a diesel or not. I was told it would be Friday before anyone looked at it. My appointment was Monday. I was not informed of this at the time of drop off or I would not have left it. On top of that the work order was pushed in front of me and told sign in 2 places. No explanation that I was authorizing $1000.00 of work. Extremely poor communication. I have been in business for over forty years. I always make it clear to all my customers what the cost of repairs are prior to the work. More

We were greeted and taken in time for our appointment. They installed side step runners. We thought it would probably take long to get our truck back in a matter of hours we had it back. They did an amazi They installed side step runners. We thought it would probably take long to get our truck back in a matter of hours we had it back. They did an amazing job on our truck. More

Great customer service! My complaint is I dropped off my vehicle on a Thursday at open and it didn’t get looked at till Tuesday of the following week. Way to long to keep a My complaint is I dropped off my vehicle on a Thursday at open and it didn’t get looked at till Tuesday of the following week. Way to long to keep a car without any word till 5days later. More