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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
829 Reviews

829 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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October 19, 2023

You took very long to give a very expensive estimate to fix my vehicle. I found better deal elsewhere. More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Rabb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
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Oct 24, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We sincerely apologize for any inconvenience you experienced during your interaction with our dealership. Your feedback is highly valuable to us as we continuously improve our services. Please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

October 19, 2023

Didn’t feel welcomed or helped, won’t be going back. I felt like I was getting ripped off. Over charged More

by summer1182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Rabb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're truly sorry to hear about your experience, and we appreciate your feedback. Our goal is to provide a welcoming and transparent environment for all our customers, and it's clear we didn't meet your expectations during your recent visit. Please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

October 17, 2023

Clean waiting room. Friendly staffs. I saw my car was ready in there for 30 mins until service representative’s called me. More

by luzhang215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Report | Print
Oct 19, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

October 17, 2023

I had a bag it was gone from my car my books were gone after I’ve picked up the car More

by murtazaformail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Rabb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Report | Print
October 16, 2023

A 1 hour job took 4 hours. At $150 an hour. Never going back. It’s a scam. More

by mikeportillo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Rabb
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Report | Print
Oct 19, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're truly sorry for any frustration you encountered during your experience with our dealership. Your feedback means the world to us as we strive to enhance our services. Please don't hesitate to get in touch with GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM.

October 15, 2023

I had a great experience here. Everyone I dealt with was professional and courteous. I appreciated the video sent after as well. More

by Corey J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Report | Print
Oct 16, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We sincerely appreciate your positive review. Should you have any additional requirements in the future, please don't hesitate to reach out to us!

October 15, 2023

Competent and honest service in timely manner with appropriate price and savings. Quality work on vehicle. More

by kwlampley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

October 13, 2023

While I am not please with Jeep's Customer Service Team at the moment, I am very pleased with Ander. Ander has gone above and beyond to help me. Hopefully my vehicle can get in soon for the repairs. More

by Louis
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We extend our gratitude for sharing your high-quality experience with Ander. Your business is valued, and we look forward to serving you again soon.

October 13, 2023

Jason and the other staff were professional and friendly. The dealership overall provided a clean and safe environment. More

by Nina Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Report | Print
Oct 16, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for taking the time to provide feedback on your excellent experience with Jason! We are delighted that they could facilitate a seamless experience for you. Should you require any assistance in the future, please don't hesitate to contact us.

October 12, 2023

The Service was fast and great, went in for an oil change and car was ready within an hr More

by favi_obledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me
Report | Print
Oct 13, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're absolutely thrilled to hear about your outstanding experience at our dealership! We genuinely appreciate you taking the time to share it with us.

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