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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.1
843 Reviews

843 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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October 25, 2023

Great service fast turn around went it 7 am and hot out by 7:30 for a service More

by gerald.1650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Report | Print
Oct 27, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Your positive review is genuinely appreciated. If you ever have any further needs in the future, please don't hesitate to contact us!

October 24, 2023

Fast and reliable no surprises would recommend to my friends and family. Estimate was quick and accurate. More

by pestanal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Report | Print
Oct 25, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are delighted to hear about your exceptional experience at our dealership! Your feedback is greatly appreciated, and we thank you for taking the time to share it with us.

October 21, 2023

Seemed very busy, when I picked up my Jeep he was very helpful and informative More

by ASILVA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Report | Print
Oct 24, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We sincerely appreciate your positive review. Should you have any additional requirements in the future, please don't hesitate to reach out to us!

October 19, 2023

Didn’t feel welcomed or helped, won’t be going back. I felt like I was getting ripped off. Over charged More

by summer1182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Rabb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're truly sorry to hear about your experience, and we appreciate your feedback. Our goal is to provide a welcoming and transparent environment for all our customers, and it's clear we didn't meet your expectations during your recent visit. Please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

October 19, 2023

Not exactly sure who Gregory is. My sales person was kale. He was awesome Great More

by fabby2222
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Rabb
Report | Print
Oct 19, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We extend our gratitude for sharing your high-quality experience with Gregory. Your business is valued, and we look forward to serving you again soon.

October 19, 2023

You took very long to give a very expensive estimate to fix my vehicle. I found better deal elsewhere. More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Rabb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Report | Print
Oct 24, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We sincerely apologize for any inconvenience you experienced during your interaction with our dealership. Your feedback is highly valuable to us as we continuously improve our services. Please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

October 17, 2023

Clean waiting room. Friendly staffs. I saw my car was ready in there for 30 mins until service representative’s called me. More

by luzhang215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Report | Print
Oct 19, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

October 17, 2023

I had a bag it was gone from my car my books were gone after I’ve picked up the car More

by murtazaformail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Rabb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Report | Print
October 16, 2023

A 1 hour job took 4 hours. At $150 an hour. Never going back. It’s a scam. More

by mikeportillo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Rabb
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Report | Print
Oct 19, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're truly sorry for any frustration you encountered during your experience with our dealership. Your feedback means the world to us as we strive to enhance our services. Please don't hesitate to get in touch with GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM.

October 15, 2023

I had a great experience here. Everyone I dealt with was professional and courteous. I appreciated the video sent after as well. More

by Corey J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Report | Print
Oct 16, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We sincerely appreciate your positive review. Should you have any additional requirements in the future, please don't hesitate to reach out to us!

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