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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
818 Reviews

818 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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September 22, 2023

San Leandro CDJR made the car shopping and purchase experience effortless and enjoyable. Great communication and expediency throughout the process. More

by Agent1825
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eskandar Ashraf
Sep 25, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are happy to hear that. Thanks for taking the time and letting us know.

September 21, 2023

Took to long to get car back. Ander was great. Just thought thing’s could have been done better. More

by TAYTAYWATSON
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans
Sep 26, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're truly sorry for any frustration you encountered during your experience with our dealership. Your feedback means the world to us as we strive to enhance our services. Please don't hesitate to get in touch with GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM.

September 21, 2023

I got a call last week about a recall; I set an appointment up for 19, 2023, two days ago. What can I say, as much as it feels like a hassle taking care of these things, the guys there truly un More

by Kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

Terrible terrible I would not tell anyone about this store they're service is tye pits More

by odra_dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Rabb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Sep 19, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We deeply regret the disappointing experience you had at our dealership. Providing exceptional customer service is our top priority, and we are genuinely sorry that we fell short in this instance. To discuss your concerns further, please do not hesitate to contact GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM.

September 17, 2023

The customer service is exceptional, I really felt like they truly care about their customers. More

by roddawave208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We want to convey our heartfelt thanks for sharing your experience.

September 16, 2023

Helped me with a warranty item, items back ordered but A+ as usual , specially understanding the frustration of owning a new vechile and coming in for warranty items More

by Kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Saechao
Sep 18, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

September 15, 2023

Great service. Knowledgeable people helping with car questions and they were kind to their customers. More

by solaurenadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, Natisha Evans
Sep 18, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We greatly appreciate your positive review. If you ever require any assistance or have further needs in the future, please know that we're here to help

September 12, 2023

Quick check in quick check out. Great customer service. Estimated turn around time was 2 hours and that was 2 hours exact. Thanks again. More

by ELuna.Rica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

They got the job done I was in & out alot faster than expected. The only reason I didn't give 5 stars cause they didn't wash my car I've never been to pick up my car at a dealership and had a dirty car s More

by chavon.butler
Recommend Dealer
Yes
Employees Worked With
Jason Saechao, Jason Saechao
Sep 12, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Your review is much appreciated. If you have any further needs down the line, please feel free to let us know!

September 09, 2023

I just left a very bad review because I was frustrated because it'll be a week before I get my car back. I didn't take into consideration that the workload might be horrendous for you guys. They're all ki More

by Nicholashobson20
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natisha Evans, Jason Saechao
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