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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
827 Reviews

827 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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August 15, 2023

Great service staff, great customer service, always professional and knowledgeable, checking in and out is easy, always keep me updated. More

by jimhickok1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Aug 17, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We want to convey our heartfelt thanks for sharing your experience. Our establishment places great importance on providing the best for our customers.

August 14, 2023

Friendly service clean work area work was don in a timely manner. Will return again. More

by sjpopejoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We want to convey our heartfelt thanks for sharing your experience. Our establishment places great importance on providing the best for our customers.

August 13, 2023

Always dependable and fast express service I would recommend this dealer over any other dealer in the Bay Area More

by BOSTREET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Aug 14, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Your effort in offering us your insights is genuinely valued. It's truly wonderful to hear that your time at our dealership was exceptional!

August 12, 2023

Good Service and the staff are friendly and accommodating with my car’s needs, fast service More

by NEKKIGRACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
Aug 14, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

August 12, 2023

To make appointment was easy and thy don’t make you wait and Good service More

by Sadiqawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Your effort in offering us your insights is genuinely valued. It's truly wonderful to hear that your time at our dealership was exceptional!

August 11, 2023

Above and beyond my expectations! Definitely took the time and effort to help me out with everything I needed to get done. More

by shawn lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 10, 2023

Great excellent good service I’m very happy with the service I would shopping again on the same Dealer More

by BARRERAFRAN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 08, 2023

Service takes way too long, even just for minor service such as an oil change and tire rotation More

by NA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Saechao
Aug 11, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We appreciate your valuable feedback. Our team is dedicated to providing exceptional service, and we deeply apologize for not meeting your expectations. To address your recent experience, please feel free to reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

August 06, 2023

Excelente customer service people very friendly, I highly recommended this is my favorite place ever More

by yesenia0985luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Aug 11, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Your effort in offering us your insights is genuinely valued. It's truly wonderful to hear that your time at our dealership was exceptional!

August 06, 2023

I bought a 2019 Jeep Wrangler used 20k miles. One previous owner. By the 4th month of owning it Jeep runs hot and leaking fluids. Took it to service they said they repaired the leak. Few days lat More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We sincerely apologize for the subpar experience at our dealership. Customer satisfaction is our utmost priority, and we appreciate your valuable feedback. Please contact Service Director, Matt Hill, at matt.hill@sanleandrocdjr.com to discuss your concern. Thank you for bringing this to our attention.

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